Oliver Square Registries Ltd.

there were a lot of people but the queue lasted only 5-7 minutes. Workers approached people in line and quickly resolved their issues. I changed the driver license in less than 10 minutes. very fast work. the workers are very nice and polite

I agree with one of the reviewers below...I don't understand why so many negative reviews.First of all, who rates a registry office? Lol. Well, I was so impressed, I had to. The front line clerks are all very sharp and young attendants. They communicate very clearly and ate extremely patient with everyone. The line is long...but some patience as it moves quickly. The staff were so kind and helpful. I cannot say enough good things!

The staff were very overwhelmed as they had some employees out sick, however they all worked very efficiently. Jasmine helped me renew my license and she was absolutely amazing. I watched as she dealt with multiple customers and she was always respectful, confident, and kind.

Excessively slow lines, unacceptable, hire more staff. 7 wickets with only 3 people on working Friday afternoon. Waited 30 min and barely moved Thursday, came back the next day just as bad. Do better.

One star rating is WAY too generous for this location.Booked my road test here in accordance to my work schedule. Had the manager phone me to have it rescheduled at a different time. Mistakes happen so I went along with what she offered. As soon as I confirmed the time of the road test with my employer, the manager of this location phoned me after five minutes to have it rescheduled AGAIN. When I expressed my dismay to her, she then gave me a condescending and unprofessional attitude and tone. Like I wholeheartedly appreciate the audacity to be spoken to like that after the inconvenience it has caused me. Your office being disorganized is clearly (my) a client's fault.Let's not forget to mention that when you are in queue, you can see more people hanging out at the back instead of helping out the few clerks at the front. News flash - it has been brought up on here many times.Keep up the good work. One of a kind location for sure.

Visited this registry 3 times in the last 2 weeks and I was helped by 3 different people but I have to say that I am very impressed and happy with the service here. The employees were very helpful and ensured they helped us throughout the whole process. They were all very kind and understanding and the customer service alone is a factor why I would visit there again. Some weekdays it can be busy, but even then the line moves pretty fast as they process customers.

I'm late with this, my apologies to Jasmine.I've been here a few times, and all my experiences have been pretty consistent and concise. Nothing has ever come as a surprise, and they manage themselves well enough. Handicap door would be a bonus, but that's my only critique.Jasmine is what made it 5 stars for me this time around. Her quality of customer care is undeniable, and her professionalism through the encounter was of the highest regard. She presented both herself, and the company, in the kind of light that endears lifelong customer loyalty.You cannot always get the superstar, but if you are lucky enough you will understand why the praise comes so thick. Regardless, she represents a work culture that encourages compentency and efficiency. thank you for that.

I was skeptical before visiting this registry due to several negative reviews about this location. However, I was there at a nearby bank and had time constraints that day, therefore, I made up my mind to visit this registry to get my out of province drivers license exchanged. Indeed, there was a long queue upon entering and I had to wait for over 35 minutes (approx) before I got a chance to see a registry agent.I had the opportunity to be serviced by an agent named Adrianna" and I can't express how helpful she has been throughout the process. She listened to my queries very patienly and answered all of them which was within her scope (with smile all the way). She was very detailed and the way she handled my case was impressive. I can't thank her enough for her wonderful services. I recommend a raise for her excellent services. She truly deserves one.I understand that there may be a need of more agents here (as it is a busy location) but I can say that the agents currently working here listen to your queries and try to provide you the best they can which could also be the reason of long wait times but it is overall a good registry!"

I did my road test here and feel satisfied with the service. The people in the counter are so diligent, friendly and fast ( even it is a busy registry). In addition, my instructor (14274) gave me clear instructions and feedback ( I did the test two times with her). Actually her feedback the first time helped to improve my driving. She also eased my nerves and made me feel comfortable. I highly recommend this registry !