Elements Casino Brantford

The usual. They took and didn't give any. I don't enjoy going to the casino anymore. I take my stepmother she plays. I don't spend my money anymore because I never get any back to encourage me to keep playing. They have the machines locked down so tight that it's no fun to play. If the casinos would give to encourage the patrons to keep playing then they get their money back. And you would want to spend your $$. You go in with a few hundred dollars and within 1/2 hour it's gone. What fun is that? So I no longer spend money I just sit and watch who I bring. It's interesting to sit and see how much people pump into the machines and see how much. Ones out. Which isn't much.

While there are a fair amount of slot machines here, it pales in comparison to Fallsview Casino or even Casino Niagara. I had to walk around a lot waiting for machines to become available. This is why I gave 4 stars instead of 5. I still had an enjoyable time here. The staff were very friendly. The hostess for drinks came around often, and I like that there is a self-serve area for pop.

For all the places that I would want to spend my money, at the casino is not one of them. If anything, it is more fun to go in, see the lights, get a drink, and go for a walk. The washrooms are very well put together or at least they hired the newest design student out of school and he they tried their best. Nothing is consistently themed. Over all gambling at this or any casino in Ontario is extremely trash

Typical casino with s bunch of slots. Staff were very friendly and helpful. Signing up for a players card was easy. It was clean and fresh looking. I would definitely go back.

Leadership is a skill, some have it some don’t, those who don’t reflect it in everything they do. There is a chronic leadership crisis at this operation, the Floor Manager let’s call him “Karen” lacks even the most basic customer service orientation and is despised by his own staff, this gets reflected in everything in the establishment, there is no smiles, staff are miserable. People work for their leader, when a leader can’t lead, good people leave, that’s what’s happening here. Customer obsession should be the mantra of an establishment like this one, there is a distinct gap here and “Karen” showed why, because he doesn’t understand it. Obviously a lack of training exists. Very very bad experience.

This review will be food based as I do not have much experience with their gambling machines. They offer different daily promotions throughout week and the AYCE prime rib with lobster tail for $9.99 is just insane! Despite how cheap the deal is - the quality is not compromised. I suggest checking their website to see if any the weekly specials have changed. The catch is you must be an Elements member, but you only need the red tier card to qualify for their dinner specials. The sign up process is free, there are no fees or subscriptions to obtain a red Elements card. Dinner service starts at 5pm and I recommend you come at least an hour early if you want to be the first wave to make it in. Expect long wait times.

A nice, clean, safe casino that's easy to find and lots of close parking.It has lots of slots,a poker room and tables.My only complaint is the Blackjack tables are all a $25 minimum, and only three were open on a Sat. afternoon. I went to play 3 Card Poker, but the only table was not even open at noon.If casinos want to bring people back from Covid, maybe bringing back lower stake minimums will bring more people in.

They have taken awa6 some table games I like and replaced them with computer games. All the table games' limits have gone up, which sucks for the people that come just for some fun and not go broke.

This casino is following along with most others and is going straight down hill.Not a win in sight. Management must have set the RTP to near ZERO.