CARSTAR Clarington

Had to get bodywork on my 2022 Ram, told me it would take 4 days and that is how long it took. The repairs look amazing. Great job and great service.

Just to make people aware of how a bodyshop operates and run...they all do the best they can to fix your car in a timely matter and get it back to you as fast as they can without compromising the structural integrity of your vehicle. You also are not the only customer they have. If you have a problem with your vehicle then bring it back and talk to the manager. At Clarington Carstar the manager will work with you to make things right, that is their ultimate goal. Your problem could be with a tech who has been let go because of bad work he was doing. It's another tech who fixes the problem for you. Always give the chance for them to fix the problem first before condemning them.Nobody is forced to take their car to any shop, it's your choice where you go.Insurance companies will pay what they pay for repairs, they body shop has no control over any of that. If they will pay for aftermarket parts/ used then that's what you get. It's between you and your insurance company and not the body shop. Aftermarket parts never fit the same and that has nothing to do with the shop you take your car to.

We brought our truck in for repairs in February. SIX MONTHS and we still don’t have our truck back! First it was back ordered parts, then the part order was canceled but somehow they didn’t know, then more repairs than expected, etc. They have been saying it will be ready in 2 weeks for months on end. They do not contact us proactively, we have to constantly call to find out what is happening. Customer service doesn’t seem concerned. Check your insurance options and go elsewhere! Hoping our repairs are least worth the wait if they ever get done.

My car was taken here after an accident, on my insurance company's instructions. Unfortunately, the car was written off so I have no experience with Carstars work. The people I met were kind and helpful.

I have nothing bad to say about carstar, Always kept me in the loop, And even put on a brand new part That they had in the back when my insurance didn't want to. Hopefully I never need them again but if I do I will definitely go to carstar. And the young lady that works at the reception desk was awesome

If I could give this place a minus in rating I would! We were given an estimate of 10 days to fix the front end and an estimate of $13,000. After over 7 weeks we finally got it back yesterday... And the cost went up to over $18,000!!! Not once through out the whole 7 weeks did we get an update about our vehicle or that our vehicle was moved to Oshawa to get certain things fixed. I only found that out because a friend seen my car parked at Ford and text me about it. Picked up my vehicle yesterday and the staff was rude and my hood isn't lined up straight and headlight is sitting on the paint ...after having my vehicle for 7 weeks and over $18,000 later there should be not one problem with my vehicle. I will be letting my insurance company know this has happened and my car will NEVER go here again! Editing because this was noticed today my phone charger is also missing from the compartment it was in!

Attention to detail is atrocious. I have complained about concerns to the manager from the day I went to pick my vehicle up after it was repaired" there

Terrible experience;I was in an accident and was forced to bring it to this shop who remained open for covid. Poor attention to detail. Poor management. The damage was to the passenger side door and they took a full two weeks to repair" it. When I was told to come pick it up

Fred's Autobody went up and above with their work and customer service. They even detailed the inside of my car! They were a pleasure to deal with and that made me feel at peace with the fact that someone had rear ended me because I had confidence that they would repair it perfectly...and they did! They were recommended by my insurance company and I highly recommend them now too.