Watercraft Rentals

This is a late review, they are not what they used to be, 5 or 6 years ago they were wonderful, good people working there, accommodating and understanding. On my last and final rental with them, they were very rude, not good at communicating and felt like they were scamming. We had to pay hundreds of dollars for a paint chip which I was pretty sure was there already but they wouldn’t admit it, after the incident, they were silent when we ask for the repair receipt and took them a month to refund the deposit.Please, I would suggest re thinking before renting with them.

The staff here at Muskoka Boat Rentals are awesome, even though we did have to wait quite a bit for the boat inspection due to the short staff, they were able to serve us as quickly as possible, once it was our turn. I don’t have a boat license which did make things a bit trickier, however I did get instructions and a day boat license from the company. Make sure you address all you questions before you leave the dock or get the boat, so that there are no disappointments afterwards. Very happy with these guys!

I rented a pontoon boat for a week. It was pricey, but it was in great shape and we had tons of fun with the boat. I brought it back on Aug 21. They did the return inspection and said my $3K damage deposit would be refunded within a couple of days (had to wait for a manager to do the refund) and charged for my fuel top up on Aug 21. Now, 23 days and at least 9 calls later, I have still not received the refund on my credit card. I was told on the weekend to call back today (Sept 13), as a manager would be in. Today my call goes through to a voicemail. I have searched my credit card account today and see a refund of $1K on Sept 1. I am still short $2K.

Friendly staff, easy pickup/dropoff and equipment was well maintained. Great experience all around. Thanks MBR!

Nice new boats! However, it appears like they make their money from customers misfortunes?? They want to charge $300 to $500 for a propeller you may have nicked/damaged. (Which we and Watercraft Rentals failed to observe or discuss). And when we agreed to supply the propeller, ($160) we noticed they were sending out the boat the next day with the same damaged propeller...... How much do they make from propellers? Nice boats though!

Just turned 18 and took seadoo out like a boss. They re actually crazy so much power and speed. if your in it for the adrenalin this is the flex. Shout out to Ryan for the instruction on it.

We had a fantastic time, the boat was clean and tidy and well maintained. The support from the staff was excellent, when we weren't sure it was just a matter of calling in and they were only to happy to help. Will definitely be back, and would have no problems recommending Muskoka Boat Rentals for a wonderful holiday.

On the eve of our boat delivery my brother passed away and we had to go back home. Having paid in full for a 3 day boat rental I was not expecting much....BUT to my amazement these GREAT folks refunded my credit card in full. The renting experience was made easy by the amazing staff and I would simply like to say that you will NOT go wrong dealing here. Thank you for everything !

This company has really gone above what my friends and I expected, I read some reviews and was skeptical but clearly these reviews are of some individuals not capable of responsibility for their actions.,... long story short, I damaged the boat. I blew the propeller clean off. They offered for me to search and get my own quotes to compare rates. These guys are on the button, full transparency, accurate invoice. I expected to pay more!! Sorry Boat Rentals Canada, didn't mean to damage your boat!!! But thanks for not making feel stupid about it.

Awesome service. Nice new or near new equipment for all tastes. Whether you looking for affordable or exquisite family outing they have it all. Rented a small 7 person boat 115 hp and a seadoo. Place was very busy so we waited a bit, but patience paid off. Employee and manager were friendly and proffesional with a sense of humor. Got us in the water with a quick course of operation. I'd recommend someone who has no experience with boating to learn basics first. The lake and launch is busy place on weekends although no license is needed for the time of rental its good idea to have one.