TD Canada Trust Branch and ATM

Vesna Georgievski has one of the worst customer Service I have ever seen in my life and because of that you guys will lose the customers

This branch is the most terrible branch because of some employees are the least skillful in communication, the lady who deposited the money said there will be a hold, I never had any hold experience with the company’s Cheque before. Do not go there, stay away and be safe

I have dealt with this branch for over 7 years now (both personally and corporately) and I find them to be helpful and easy to deal with. They have always worked out issues and seem ready to serve. I have a business so the long hours they are open, the ability to deposit anywhere, the online support and the business advice has been great. The staff have made it happen - even when I come in with challenging situations on occasion. I now branches are constrained by head office, but these folks try to please and I appreciate that as it usually gets the job done.

Was told by their bank manager Diane that 10 thousand dollars is too much money to deposit into a checking account. Gave me tons of attitude saying she has been a bank manager for 15 years and she is making the personal choice of holding my personal cheque because she doesn't know me. I am going to another location. Would not recommend anyone to come here when you are going to be treated like a criminal depositing bad cheques. They refused to answer my fiance's question about banking policy because they thought he is not on the account, when in fact he's joint to it. Simply doing your job of checking the accounts would verify that and my banking activity to show I have beyond $10,000 credit activity.

I get that this is a very stressful time and such but I witnessed the most terrible customer service of my life today. Im not a customer but I was waiting for my father to get into the bank today, and the first hour I guess is meant for seniors which I totally understand, but the brown curly haired lady was absolutely horrid to the customers waiting and when there was no seniors waiting, she told all the none senior customers they would have to wait till 11am and it was 10:20 am. When my father and multiple other customers said they were not warned of this, she said that there were signs everywhere" and that is was their fault for coming so early

Terrible service representative , was rude over the phone and not acknowledging a problem that was being explained. Shouted back and hung up the phone . Never experienced something like that. This staff member was Vesna Georgievski. Hire people that know how to respectfully speak over the phone as we are bringing business to the location and not trying to do anything but get good service .

One of the employees at this branch, Vesna, went way out of her way for me to obtain some transaction books that the branch did not have in stock. Not many people bother to take the time to go the extra mile for customers these days but Vesna did and I thank her very much.

Terrible customer service. And everytime I call nobody picks up or calls back. So please contact me I've been trying to cancel my account all day terrible banking experience with you guys

Worst place i ever seen, staff is racist, I visited the bank in working clothes,for depositing my cheque, a lady at counter judge me when gave 2 cheques to deposit in my account but lady blocked my account and gave me a number of fraud department. i was thinking what the hell was wrong i did there, after 2 hours i talked with one of the officer she unblocked my account, td blocked my account without any reason.