Gong Cha

Disappointed. Tried the Mango Splash, it is not what it’s advertised/presented as. The drink has no flavour at all, even with 100% sugar level its minimum. There is no Mango or milk in the “milk tea”, tastes like water with too much ice and a hint of milk. Mango syrup is spread around the inside of the container for looks only. My friends also complained there was no flavour and too much ice in all 3 drinks. Cheap quality, click of bait drinks.

Very yummy bubble tea! I got the royal milk tea and the barista helped me decide what sugar level to choose and 30% was the perfect level of sweetness for me. I took away a star because the tea flavour could be a little stronger. The tapioca pearls are great. It’s really cool that they have biodegradable straws that aren’t made of paper so they don’t get soggy. I’ve actually tried another gong cha location in Toronto before and the St. Catharine’s location is waaay better!

I've been drinking milk tea in past decade.We tried Gong Cha in three different flavors, all of those are not something standout.Comparing with other milk tea shop in the town, I would say they are doing better than this one.Please make it taste good first, before opening a store.

The oreo strawberry tea I ordered was not worth it, they put so much ice, I literate only had 4 sips and it was over. I feel scammed. And there was no hint or flavour of Oreo the drink overall tasted like any regular tea, its like i was drinking something else competing. Would not order again. The menu was confusing and you couldn’t mix or match.

I really liked this place because bubble teas were wonderful and staffs were so kind! When I asked them about a menu, they gave me great explanation about it with kindness.

I love Gong Cha but this location is so inconsistent. I order the same drink every week and I get a different tasting drink each time.Sometimes my drink is super sweet, sometimes it’s mildly sweet, sometimes it’s just right. Sometimes the tapioca is so good and fresh, sometimes it’s old and hard, sometimes it’s not sweetened. You get the point.I order the EXACT same thing 1-3 times a week (yes I have a problem) so I don’t understand the inconsistency when there is supposed to be exact measurements to making the drink.

for starters, the service was fast, but the lady at the front seemed to be annoyed/unfriendly. she didn’t greet me when i said hello and goodbye, and when i was asking questions about the menu she was annoyed.anyways, i got a taro smoothie, a bubble waffle, and a crème brûlée croffle. the total was $18. the smoothie was ok, wouldn’t buy it again, and the desserts were amazing!!

I have been a fan of milk tea since I first tasted it. This milk tea place is good. I tried them first in the Philippines and now here in Canada. The taste feels like I’m back travelling in the streets of Taiwan.

I've been visiting gong Cha for about two years now. They have a wide selection of bubble tea and very creative drinks. The staff are kind, and are experts when making speciality drinks.I've been coming more frequently this month and noticed a drop in quality, it doesn't taste that great anymore. I've also noticed that the stickers by default print out 70% sugar even though I got 100% sugar (I still got 100% sugar so it really isn't a problem).The staff here, work so hard and handle several orders simultaneously that they don't ask if you want a receipt, they expect the customer to ask one at this location. I forgot to ask for a receipt until after I finished my drink an hour later. The cashier said she didn't know how to issue a receipt, and it could only be done at time of purchase. It's a clover machine so all you have to do is go to transactions and reprint. I needed the receipt to get reimbursed but I didn't really fight for it because I did forget to ask. I was just really bummed out when I left the store.I don't think I'll be visiting this location again, but I do encourage you to try if you haven't, their selection is very good and you will find something you like. Their Croffles are very tasty!