Shoppers Drug Mart

Was there for a prescription, I always appreciate the interactions with the pharmacist. Very knowledgeable and I feel well looked after!

I went into the store last week to invite my friends to a bbq and was met with hostility from the cosmetics manager. She phoned ahead to all the cashiers to warn them not to talk to me. What a bully.

Pharmacist owner has a massive god complex and if veryy arrogant and very fake..Also does not listen to employees concerns or feeling and brushes them to the side as he feels its better to talk about his medal for doing several tours of Afghanistan while he was in the .

I want to apologise for the poor rating. But it frustrates me to no end that they make the cashiers take you to the self serve checkouts rather than just ring you in at the till. Just let me get checked out at the till. There was no-one behind me. And it took your cashier LONGER to check me out using the stupid self serve. There's nothing at shoppers I can't get at Lawtons, or Pharmasave.

Great place, got my 2nd vaccine dose here they were all very kind. Also they have a wonderful cosmetician there named Chasitie. She helped me find a really awesome BHA product for my skin, and is incredibly knowledgeable. I highly recommend speaking with her if you're unsure of the right skin care products for you. Also, the store has an awesome location with a Value Village, Bulk Barn, ScotiaBank, all right in the plaza area.

Witnessed some poorly behaved humans today on Easter Sunday. A customer told a refugee family to move out of her way so she could get going with her 4 big packages of poop paper. very rude and then the cashier looked at the family and shook her head and rolled her eyes. embarrassing to know I live in the same town as people like that. On Easter Sunday! They took one look at the family and realized that they are refugees and instantly they are third class citizens.

I am not pleased at all. About 2 months ago i had my file change from lawtons to shoppers.... The first time I had to get my medications I didn't mind explaining to the pharmacist that I should only be getting a week at a time of my medications (reasons that are very personal). There was supposedly a note added to my file in regards to this. They ended up giving me a 90 day supply of my one medication after this apparent note was added. I took back the pills because it was a threat to my safety and mental health. I then had to explain to them again. Every week that I go in I again am having to tell them that a note is supposed to be on my file stating that my one medication is already paid for (the 3 month supply) and I'm only supposed to have week of both medications. The last 3 weeks have been the same. I go in to get my medications and have to express to the pharmacist about my file and my medications. This is a very personal situation and I am sick of having to explain it over and over again and then told a note will be added and then is not. I suffer from mental health issues and having to go into detail on it is becoming redundant. The medication is for my mental health and they know what the pills are for. And it becomes frustrating and upsetting when I have divulge this information over and over with people around who can hear.Today the pharmacist was very apologetic and I was appreciative of that. I really do hope that this apparent note is added and I do not need to go over this again.

Usually exceptional service but they ran out of insulin pens and did not call to alert me. Not acceptable for diabetics

Terrible customer service on the weekend, on hold again and again plus couldn't get the easy refill line, 0 out of 5.

Only thing I can say is the cosmetic ppl are helpful I've not seen any other cashiers it's all automated check outs anytime I've been there