GameStop

Went to the late night launch of tears of the kingdom. It seems the security was nervous with the large crowd and put a time crunch for 11 pm, it became clear that not everyone in line would be able to purchase their copy, it was a very difficult situation and I thing the game stop manager managed the situation with grace. There was a lot of criticizing from people at the time but, it was a difficult situation and it was clear the game stop employees were doing their best. Thank you

Staff are always kind, helpful and knowledgeable with everything!

You would figure than a paying costumer would be welcome at end of day paying with cash which people dont use anymore current staff was rude and obnoxious made my daughter not feel welcome also 30 mins before that i paid cash for an item and teller woman actually acted as if it was a chore to accept money and give me the item game stop you should review your 1 employee cause next time i am ordering online from a diff company lost a returning customer and membership 4 ever i think they need a new peppy manager they can pay 44k a year the experience was repulsive really the hockey cards i bought were over priced and yet i paid she hated answering the questions i had and was snobby and basically this kind of vibe and service makes people want to stay away winder why this store has a hard time making money

All eb games and game strops have really decreased in usefulness in the past few years due to only a limited supply of stuff. I only go there with my girlfriend looking for more switch adventure games. But even the switch games are pricey as hell.

Its great gaming store. Just wish the shopping industry wasn't was stuck on the idea of everything has to be online, stores like EB Games allow new shoppers to find new and unique items.

Lined up for the Zelda Pre-order and waited in a long line and almost didn't make it to the store, but the manager was so unbelievably kind and understanding and really stuck their neck out for the customers to make sure we got our game even after the mall security gave the manager hell all day and the store was supposed to close by 11. The manager allowed a handful of the remaining people to get their game after hours. I highly recommend this location and their staff, they are all incredible people.To the manager: I'm so sorry you were yelled at by security and annoyed customers, you honestly did everything in your power and some. Thank you for being so incredible and generous to us all. There is no amount of thank yous to be said to show all of our appreciation for you and your staff.

Very knowledgeable and courteous service here! Great selection of games, devices, accessories and toys. This branch is not as large as the EB Games store at Park and Tilford but a decent selection none the less.

They sold me a playstation 4 with malware on it. The scan says its there and it cant get rid of it. DO NOT BUY USED CONSOLES FROM GAMESTOP OR EB GAMES. They dont check for those things, now I have to fight to use my playstation.

Kinda love that’s it’s called GameStop now. I don’t think store has changed much but I can recommend that they honor their return policy here

ZELDA PRE-ORDER!!! Manager was a saint and did absolutely everything she could and DID NOT deserve to be yelled at by angry customers and security. I am completely happy with the customer service I recieved and would go back again. She tried her best to make us all happy and get our game. Hands down the best treatment I've ever gotten. 100% recommend going here.