London Drugs

London drugs staff was very welcoming and helpful when needed. The beauty section specifically was excellent and a staff member by the name of Nouha was very friendly and informative and helped me find the exact cologne i was looking for.

If I could give 0 stars I would.I went in this evening after a 10 hour work shift, to purchase some cologne sets ($135) each. I was looking to purchase about 4.The girl in cosmetics was on break (her name is Rena) and the guy filling for her couldn’t help me much, told me it will be 5 min until she’s back.I thought sure I’ll wait. She came back and saw me standing there, started helping another lady at the til, calling the manager to help override a purchase. (He saw me standing there and didn’t care to ask if I needed help) I stood there for another 20 minutes waiting!!!! She says I’ll be one minute. I said is there anyone who could open this glass case for me? I’ve been waiting for over 25 minutes already. She lost her mind!!! Started to yell that she’s the only one there and no one else could help. I said what’s up with the attitude?! She kept talking back and yelling! Like having a tantrum!! Pathetic!!I said Get me your manager or supervisor. When he came he was even worse than her!!! Couldn’t open the case or apologize for the inconvenience of wasting over 40 min of my time at this point. He rolled his eyes and shook his head and said he was here 5 minutes ago and didn’t see me standing there (basically saying that I wasn’t waiting that long, accusing me of lying) when he actually looked at me!!!!His name is Kelly and I am embarrassed for him and how disgusting his customer service is. I couldn’t believe what was happening! These people should not be allowed to work with the public. Very rude, unprofessional and disrespectful. Why have products for sale that you refuse to sell to customers!?!! And freak out on the customer that’s trying to give you business!!?No respect for others time at all. Obviously they didn’t want me spending $400-$500 so I’ll gladly go elsewhere. If you have to visit this store and you need assistance from the staff. Please Do not waste your valuable time because you will leave there fuming, like I just did!!

I went last week to buy perfume I was very pleased with the customer service I received from the beauty section. A girl named Nouha went above and beyond over my expectations, I got the perfect perfect gift with her help.

This is by far THEE best London Drugs (LD). I dropped off 2 prescriptions Friday, November 20 2020. Pharmacist (assistant) Julie J took the time to explain to me how to use my medications, what to do, what not to do and what to expect. Very professional and courteous lady. All the pharmacists and their assistants are just as courteous as Julie J at this LD location. One of the prescriptions was ready in 20 minutes!! The other, a cream, understandably, would be ready in a couple of days. I will receive a text message when it is ready for pick up.I was going to run some errands and come back to pick up my meds but LD was having a fantastic sale so I used my 20 minute wait, which is in no means an inconvenient wait time, to pick up a number of great finds.I bought 2 Christmas Ornaments I recognized from last year to add to my collection I had purchased during Boxing Week 2019. Rather than mark up last year's stock (as some retail operations do) LD had each ornament still priced at last year's Boxing Week price of $1 each.The head turban in pink only was $9.99. It was worth it but if you are the type that waits for sale then go ahead and wait. LD has a new sale every week including Manager's Specials.The Reindeer Window Hanging was only $14.99. Again, a very reasonable price. I picked up the last reindeer but several other festive styles are available.And Yes!! LD does have Tetley's new Sunshine Tea and new Immune Boost Tea. Both were on sale. Chances are they will continue to be on sale from time to time.No shortage of Chocolates and other treats for the holidays.If you don't have an LD Extras card, I recommend you get one to get loads of savings texted or emailed to you. Plus after 10 daily consecutive purchases(one visit per day) you receive a $5 dollar voucher to use on almost anything (prescriptions & lottery tickets excluded). I suggest spreading out your shopping needs over 10 visits. You'll earn you $5 voucher faster. Plus LD gives you an extra $5 on your birthday.You don't even need your card to collect visits or redeem your rewards. Once you are registered, all you have you give is your phone number when you check out to redeem your rewards.You can place photo orders on line and pick up in store!! This is great if your photo album is on a laptop, tablet, PC or phone. You will receive notification when your photographs or photograph merchandise (calendars, cards photo mugs, etc.) are ready for pick up. I, myself, have used this service.Sparkling clean, sanitized store. Self-serve checkouts, shopping carts and baskets are sanitized after each use.Seniors have their own morning shopping hours which gives limited income seniors the first chance to pick up great savings the day a sale starts!! Check London Drugs website for details.Be sure to check CLEARANCE TABLES well-marked when LD has them set up.PLEASE FOLLOW THE GUIDANCE ARROW DECALS ON THE FLOOR. Nothing upsets me more then customers walking in the wrong direction. I witnessed an LD employee walking in the wrong direction. But to be fair, we all err as we are all letting our guards down and getting way too comfortable, in my opinion, with and during COVID-19. If I can follow the arrows so can you. What are you rushing towards? Your death!!Slow down and act responsibly for everyone's sake And safety.If you can't maintain 6 foot social distancing from a customer or LD employee in an aisle, PLEASE BE PATIENT ... AND WAIT AND HOLD YOUR TONGUE/TEMPER. As I said, what's the big rush?

Worst place to go get your photo taken! I went there to get my photo taken for PR then this guy didn't even count and took the photo right away and said this is good" then went away. How "professional". I also didn't argue that time as I felt tired as I have a newborn. I looked awful.Few months after

Had to return somthing to the tech department, Jesse D was the customer service rep that helped me, he went out of his way to make sure i left the store with a new product. and educated me more on the product and extended warranty.

December 20, 2021. My wife and I return here every so often and enjoy shopping here. There is a great variety of household products and goods and usually find what we are looking for. Parking can be an issue when it’s busy.Its got everyday essentials for everyday needs. Not much missing from this store. No groceries or cars but pretty much anything else. TV’s, computers, cameras, kitchen appliances, prescription drugs, cosmetics personal products and much more is here. It’s clean and well lit. The staff is friendly and helpful. Prices are reasonable.