3 For 1 Glasses Hamilton

I was in the city this weekend and decided to stop by Sunday afternoon on a whim from a suggestion of a local friend of mine.The nose piece on my glasses were both oily, dirty and one was broken.I was hoping they would be able to replace my nose supports, clean and adjust my glasses for me but was a bit shy and worried they may not be able to do so as I did not have an appointment.What happened next was unbelievable; right away when I walked in a lady who was helping someone else greeted me with a smile. I walked up to the counter and explained my situation to the lady at the desk. She took my glasses to the back and in about 15 minutes came back out with my glasses with new nose supports, freshly cleaned and assisted me with adjusting the frames to sit properly.The level of service I received from 3 for 1 was unbelievable! I felt welcomed and valued like I was family and VIP. This level of customer service is really unheard of in 2018.To Jenny; Keep Up The Great Work - Let Your Boss Know You Deserve A Raise!

Derek - amazing customer service.I had issues with making insurance claim of purchase.Although Derek could have let me deal with it - he took it upon himself to sort things out with the insurance company.

Went for eye test, didn't feel comfortable buying glasses. There were what looked like a lot of 'sales' staff sitting in the store.At the end of my eye exam I was asked how I felt about the exam. My response was 'ok'. I don't know if this wasn't the answer they were looking for, but that was pounced on..If you want true, candid feedback, it should be requested autonomously. You can not improve unless you have honest unbiased opinions. And then you must accept those opinions.Skip the direct questioning at the end and move to online or similar.

I had a wonderful experience with this store. The staff went above and beyond to make sure that I left the store happy and with glasses that I love. I had such a difficult time choosing glasses because there are so many different frames to choose from. Luckily the lovely ladies that were working helped me choose frames that suited me best and made me feel confident. Once I was finished the optician even made time to cut my lenses on the spot so that I could leave with them. I was super happy.Now I have 2 pairs of glasses and 1 pair of sunglasses that I absolutely love to wear and show off! Thank you 3 for 1 glasses!

We purchased our glasses a couple of months ago.Great selection, pricing and staff. Pricing was very affordable.Had an issue with the prescription sunglasses that I bought, but they worked with me to fix it as best they could. When it was discovered that the lens were too thick for the frames (they kept popping out), they worked with me to find a comparable pair that suited my preferences.They rushed to get the replacements glasses done, and I love them more than my first choice.We will definitely use 3-For-1 Glasses for our future purchases and recommend them highly to all!

Dennis helped my family and I each with picking a pair of glasses. He thoughtfully asked for our preferences in styles and narrowed our choices down - we get overwhelmed when there are too many choices so it is always nice to have the optician understand our needs then narrow our choices down to something we find stylish but also accommodate our prescription needs! We appreciate the time and effort he took to explaining the pros and cons of each feature that was possible to add onto our lens too! He was polite and friendly from start to finish and adjusted our glasses to fit comfortably on us. We are all very satisfied with our glasses, especially when I slept on mine for a few hours and the frame and lens did not break nor bend! Quality glasses and quality customer service and knowledgable optician! Thank you 3 for 1 glasses!

Very poor quality product. Had 2 pairs break the exact same way. The representative tells me there's nothing they can do to repair them because it's welding". If you can't fix the product you're selling

I came here a few weeks ago to shop for a new pair of glasses. I was very comfortable in the store knowing that each customer had a tray with the glasses they try on and that each pair is sanitized after. The selection of glasses here is great! After trying on a few pair of glasses I was unsure which to get, and the staff helped me by telling me which pair looked good on me. When I returned to pick up my new glasses the man was very nice and adjusted my glasses 3 times for me to make sure they fit well. I love my glasses so much and I think the style is so pretty!! I found the price to be affordable and will definitely return for my next pair!

Brenda is amazing! She helped me to choose glasses that fits just perfectly.