Dr. Vipul Jain Allergy & Immunology

Hung up on by reception then ignored. Paperwork seems to be very disorganized. Had to drive to the office just to get someone to help me. Lack of ownership.

I'm only giving 3 stars because the staff were friendly and went out of their way to make my daughter feel comfortable. Dr. Jain was condescending and arrogant. Didn't like the man. When I asked questions he seemed impatient to answer them and talked over me. Felt more like an inconvenience than a patient.

Dr Jain and his staff have always been phenomenal. I had to take my 1 yr old here on a few occasions and they're always very friendly, professional, and efficient with everything and informative. Clarence at the front of the clinic is always so welcoming, and accommodating. Fantastic staff, who works hard. Very impressed.

Had a great experience with Dr. Jain, the interior is nice and fancy. Wait times are long even after booking an appointment.My each session with doctor was 5 minutes maximum but had to wait 60-90 minutes in average. Then 1 hour approximately for pharmacy pickup.

Brutal.. unprofessional. Can’t get a hold of anyone. Bad customer service with attitude. Had an appointment booked.. a much needed one.. and finally after a month and a half was waiting for my phone appointment and no call. Then they call me saying they tried to connect with me.. lie as I have been waiting for this appointment. Just go somewhere else.

Waited weeks for phone consultation, 30 second phone call which consisted of we will get you in soon" not sure why the receptionist couldn't just tell me that. That was 12 months ago and no calls back. Will look elsewhere."

This guy is busy! Prepare to wait but know that he knows his stuff.He is awesome and thorough. He was very kind and patient with me and explained everything. His staff are amazing and kind. Today I told him his staff are wonderful and he said I know I wouldn't be here without them!" What a great attitude.Thanks Dr jain and staff for helping this rash covered girl out! You are the best!"

Had patch test done July 24. Was told he would follow up after 4 weeks to make sure the treatment he prescribed me was working and to reevaluate. I called back 2 weeks later in regards to a reaction and was told he couldnt diagnose from pictures and they would call me to make an in office appointment. I tried to make the appointment while on the call with him because of how long it took for them to call me to book the patch test in the first place and he said no theyll call me. Not only has nobody called me to this day to make an appointment but I had no followup after the 4 weeks for the treatment he prescribed me. Ive been trying to find out what my skin issues are for 2 years now and the fact that they just dont bother to followup after saying they would is very disappointing especially with how hard it is to get proper care to begin with during the pandemic.

Two minute consultation, didn’t listen to the patient important concerns. I wanted to get food testing due to previous anaphylaxis, instead got a patch test for already known allergens and other completely irrelevant allergens. During the booking process, I was told I would get food testing which I didn’t (wouldn’t have consented to any testing if I knew this). Took a month just to get a hold of the office. When leaving after my first patch test appointment, wasn't told about who to contact if any severe reaction occurred or any info of that sort. Just told not to shower or take off the patches.Overall, seems more like a business entrepreneur than a healthcare provider. After many months waiting to finally figure out what is causing my anaphylaxis, happy to say that Dr Jain was no help and I will now be going to a different allergist.