BLOW-IT helium

its been many months working with this company now. we are balloon décor company in Kitchener PerfectoBalloons"

They doesn’t update prices from website. Why do you need website then…On website small tank 120$ but when I call 250$

Horrible experience and poor customer service. They did not deliver when they were supposed to and gave no notice or heads up. After numerous calls and an email I finally got in touch with someone the next day and they said they would deliver that day. I got a call later saying they wouldn't make it so they sent the tanks over in an Uber. I ordered 1 large tank which they confirmed was okay originally but then they said they didn't have any more so they would send 2 smaller tanks. This was fine, until they picked up. They sent someone to pick up the tanks with no notice or confirmation with me and expected our receptionist to hand the tanks over. The driver didn't ask for me and only took 1 tank instead of 2 and now I'm being blamed for keeping" one by one of their employees

Our company has always had excellent service from the team at Blow-It Helium. Hemrish has on several occasions gone above and beyond to be sure we have what we need. Thanks for the speedy delivery and kind service!

Horrible customer service. I should have read the reviews. Do not give them your credit card info. I never authorized a helium tank rental, nor the rental fee, nor was i told there was a delivery fee. I only authorized a charge for balloons i ordered, and sadly was charged for 3 other services. After calling numerous times, and leaving multiple messages, i finally get refunded for 2 items (not authorized), but still waiting on the other refund. TERRIBLE. will NEVER order from them again. Reported them to BBB as well.

South Asian woman who I believe is an owner was clearly in the middle of a serious business deal. Fine. But when she finally got off of a series of extensive phone calls, to address my wife and I trying to pay for a helium tank, suddenly decided that the card reader machine was not working, even though it was clearly functioning with a screen showing ready and waiting to have the transaction sum entered. This corresponded exactly to the moment when she spotted my cash and asked me to pay the >100$ in cash instead. Of course we were taken aback by this, which prompted another series of telephone calls, presumably to wait us out so we would pay with cash rather than have to wait. This is despite me informing the woman that our 2 month old baby needed to be fed ASAP. The calls could be overheard as non-urgent where the conclusion to the conversations were Okay

Very poor service! We chose this company because of their location and price, but discovered that their store was never actually open and they were terrible about returning calls. Arranging both the pick up and return of the helium tank was extremely stressful! You don't need this stress when you're planning an important event! Don't use this company!

Called them in advanced to ordered to disposable helium tanks, the lady said I can drop by anytime during office hours (Monday to Friday 9-6). I went there on Tuesday at 10 ,the place was not open. There was a note at the door saying by appointment only, which was not mention anywhere on the website nor during the phone conversation. I Called the number, the owner said the lady should be at the shop any minute, I waited for another 20 minutes, no body show up and when I call them back again nobody pick up . Stupid place ,don’t waste your time .

I don’t understand the bad reviews people have left since this location has been so good to me; I have yet to have a bad experience here. I made the mistake of ordering a tank that was way to big but the owner exchanged it for a tank size that was right for me, despite the fact that it was already filled. No extra charges, no drama, no explanations needed. Their customer service has been very good in my experience. The owner Hemrish is distinctly very kind and professional.

Absolutely terrible customer service. I booked a medium sized tank weeks ago. Went to pick it up today to find out they were out of stock. I was quoted $125 for a medium tank that fills up to 175 balloons. A small tank is $95 which fills 100 balloons and a large tank is $195 which fills up to 250 balloons. They expected us to pay either $190 for 2 small tanks or $195 for the large tank. They refused to discount the difference, even though it was THEIR fault. I even offered to meet them over half way at $175 for a large...and they refused. I have rented from them a few times in the past... but NEVER again.