LA Fitness

My mother and I signed up ago month with Gracie and she was super friendly and informative. She gave us a quick tour and walked us through the whole signing up process, explained all the fees and also answered all our questions/concerns.After going to this gym for a month, I've gotten a lot more comfortable going hereI love the layout of the gym personally. There are many different kind of machines and equipment throughout the gym. They have a variety of classes that you can join. I haven't used the squash rooms yet but they look fun. And the change rooms and bathrooms have been pretty clean. Never had a problem with it.Overall, I love LA Fitness. I've had great experiences with them. Definitely would recommend

Great experience at the gym. Overall friendly and helpful staff that provide an overall welcoming experience. Equipment, washrooms and amenities are always up to standard as expected. Great bang for your buck when it comes to a memebership at this gym. I have been attending whitby for over a year and I do not have any complaints so far.

I just signed up and Almas and Dan were great in the set up process and guided me through the options for membership and personal training well. I also attended a yoga class which was really busy but a good vibe. I look forward to continuing to workout here.

So I have a rare muscle and joint disease. This prevented me from going to the gym. I thought I canceled my account with la fitness. Little did I know they were still charging me monthly. I've been paying a lot for physio therapy. Yesterday my dog had a seizure. I got a call today from LA fitness saying I owe them for my a declined payment. I was unable to pay because I had to use the money I had available for my dog. I'm okay with making the last payment even though I've already payed hundreds for inactive months at the gym. What really got me is when I told them I was dealing with a family emergency. The lady who called me showed no compassion or sympathy. She didn't even say goodbye or Goodluck or anything when ending the call. She made it clear that they need their money and hung up. I will never be returning to LA fitness and I will be telling all my friends and family how cruel they are. Do with this information what you will. I refuse to support a heartless multimillion dollar corporation.

The 5 stars is for my personal trainer Darius. This guy is an amazing trainer. It's been a year since I signed up for personal training with LA and I unfortunately spent the first 9 months using my sessions at the Oshawa location, where I had 3 different trainers in that time-frame. I then gave Darius a try at the Whitby location and it was a totally different experience from what I previously had. Darius was able to understand my fitness goals and create a plan to help me reach them. He taught me many different exercises, he pushed me until I was doing 12 rep 25lb waited dips which was a huge gain for me, but most importantly made me feel good about the progress I was making(internally and externally). Darius truly cares about you reaching your goals, it's not just a gig to him. If you are considering personal training at LA Fitness Whitby or Oshawa, make the drive/commute here and sign up with Darius. This is a 100% legit review and I endorse him and his personal training abilities.The gym location itself is alright - the foam rollers need to be replaced, machines could be fixed quicker, and all guests should apply deodorant before a workout. I've only been in the morning and it's never been overly busy.

Over sold. Rarely cleaned. It seems they allow the gym to be used as a daycare with kids jumping from machine to machine. They allow salty muddy boots in the pool area... probably why it doesn't look clean. It's next to impossible to get any space near the weights. I've been there for 7 years but unfortunately their standards have dropped too much to stay. :(

Very Rude Front desk staff. Very inconsistent policies which they change every second day causing huge inconvenience to members. I hope LA Fitness does something quickly to fix this before it’s too late. One of their Receptionist refused to even give her name when I asked to meet with the manager and file a complaint. Sunday Feb 19 6:50 pm she was at the front desk and extremely rude behaviour and inconsistent policy application regarding Squash room. After repeated requests she gave her name as “Tiffany” which I doubt is her real name.One goes to a Gym to relax and gain health in a good atmosphere, but this staff in particular “Tiffany” was extremely unfriendly and made no efforts to give a good customer service to members at their front desk.

By far one of the worst gyms ever and the manager is a headache! It is ridiculously busy all the time and the manager never listens to the complaints. I ended up canceling my membership and switching to GoodLife. LA memberships are cheaper compared to the other gyms and you basically get what you pay for!!! The staff are nice and friendly but the manager and his assistant are always in everybody's business and they think they own the place, when in reality they only work there from 9-5 to provide a better place for the members and fix the problems at the gym (such as repairing the broken equipments, vending machine, broken lockers, and cleaning the bathrooms) instead of causing more issues and drama. This gym is also ridiculously crowded and it is a nightmare to get a workout in after 4 pm!If you want to deal with broken equipments, dirty pool, and drama queens, I'd suggest going to this gym!