Chatters Hair Salon

Terrible customer service. I went in to return a shampoo that I was not happy with and tried to explain to the lady helping me what the issue was. Instead of helping me find something else that would work and return what I had, she suggested I buy another product to use on top of the shampoo that clearly wasn’t working already. When I explained to her I just wanted help with finding a different shampoo she got irritated and in a disrespectful voice told me to go pick something else myself. Clearly there was no assistance and again got mad when I wanted to return a whole bottle and was mad because she didn’t know how to do the return and I was “taking time out of her day, to call another store for assistance”.This was such poor customer service with no help and left me frustrated and never wanting to support them again.

Was not made aware of there still being masking mandates in effect at this facility prior to arriving early to fill a cancellation they had, and was refused service for not wearing a mask. I had asked if they would accept a medical exemption regarding masking, which they wouldn't accept and declined me service. They were more concerned about getting in trouble with the boss over a dated policy and discrimate against me, than they were interested in doing business.

Lots of choice for hair products. Staff leave you to shop for awhile before asking if you need help which is a bonus because I'm antisocial sometimes and just want to look without the fuss. They did greet me on entry however. I like this little shop. It can be pricy, but you get quality products.

Horrible experience with the lady did my hair super rude. Left with Horrible looking hair the front desk lady was nice because of hair I went there but the hair dresser was Horrible. I WOULD NEVER GO BACK AND NOT RECOMMENDING THIS PLACE TO ANYONE..

I don’t usually post on bad service I’m more of an advocate for quality but in this case it was the opposite.The “get in and get out attitude” I experienced with the overpriced men’s cut (which was $50) wasn’t something I was expecting being a returning customer.Sorry but a simple #2 guard and clippers shouldn’t be missing so many hairs.I had a quick beard trim also that took 3 mins to do and they still didn’t trim my upper cheeks. I’m not going to post names but it was a sloppy and rushed 15 min trim that was way over priced.

Pair is great! Highly recommend!

If you are looking for men’s hair stylist I recommend Pair. She has been my hair dresser for a couple of years now, and all I can say are amazing things. She is truly the best and I have never had a bad experience. She always listens to your wants and executes them with great precision. She is very skillful with her craft. Thank you Pair!