Geek Squad

Because their service is too much waste of time

Very professional, really nice guys and great service. Definitely recommend their services for installation.

Would give a zero if I could. Had sent in my razer laptop for repair to these guys and its been a while now. My Issue had been that my laptop mouse pad was only half working.CSR had inquired if I had wanted warranty/insurance. Man do I regret going to this for service/repair. I should be at ease if you're under best buy.Result: They ended up fixing the mouse pad but when I had open the box (since they had shipped it to me) there had been major scratches on the laptop, a major dent, and 3 missing screws to my laptop which now makes my laptop improperly close.Very disatisfied. Oh and the edge cover of my screen is floppy now too due to improper gluing. Shame. More extensive, significant damage had been done to the laptop during repair" than the disconnection on my half working mousepad. Remind me next time to direct my issues elsewhere rather than attempt any action from you guys @Geek Squad.Regards

Brutal experience here today. My Mac is not working properly, told them what i had and was assured by customer service that they could do an onsite diagnostic and fix the problem. I bring it in, and surprise, we have to send it somewhere else" and "it will be two weeks to get back to me"

Repaired so soon, it was like a dream to get my iphone back. Thank you so much. I really appreciate for their service.Thanks

They intentionally dragging the cancelation. Worst service. Never ever buy their geek sqaud protection !!!!!!!!!!!

long time to get ur stuff

Cancelling a plan is cumbersome they just want to make it harder to cancel so they get more money

Geek squad agent installed the TV mount professionally. It was worth paying the price for specially if your wall surface is tile or stone ( other than just drywall).

Had a problem with pc they had to replace mother board it took them 3 weeks to figure out the problem and then another week to order and im guessing another 1 week to get it back very disgusted