Ross Place Seniors Community

Recently Ross Place was bought by a NoN-Profit company. (2017) This was a great change. Therefore some of the earlier reviews are really not legit anymore. Best thing to do is visit and get a feel for it. Ross Place also has a new Manager (2017) that is clearly the Best change there. He is Fantastic and is genuinely a very kind can caring fella that will do his best for all the residents. The other staff, concierge, dining room, kitchen, cleaning etc. are kind and great listeners to the folks that live there and the visitors too. There are some small issues but you need only talk to someone or put an anonymous note in the suggestion box and they will attend to it. I do feel the nutrition needs of the residents needs some work. They are very open to fixing that .. if you do not tell them, they do not know :) I urge the residents when they talk to me, to make suggestions etc. but most often they do not want to cause trouble. It has good activities daily inside (yoga, meditation, art and music classes, tai-chi, movie theater, exercise room, games, happy hour with entertainment) and outside (bus trips) 3x a week plus an appointment bus 2x a week. All around I am happy that my parent lives there (2.5 yrs). It is a nice, safe, clean and caring place.P.S. I have to say the delivery charge for food to your room is Free when you are not well. If you just don't feel like going to one of the 2 dining rooms they will charge you $5. (It was $8 before new ownership) I believe that is in part to encourage the residents to come to the dining room to socialize. They encourage residents to stay in their rooms when not well for sure and if in fact you are just home from the hospital it is the rule to stay in your room for 2 days so as not to spread the unknown that you may have picked up. Meals delivered free in this case also.

Dear Ross Place and Google review readers: These negative reviews about Fort Royal Pharmacy on the Ross Place site was brought to our attention, compelling us to write.Please be aware that these are FAKE reviews posted by a competing pharmacy in the area. Due to their terrible business model, malpractice issues, and a complete lack of customer service... they have lost considerable business to us. As a result, they are trying their best to tarnish our reputation. If there was any dissatisfaction with our services, prices, or any other issue, we would like challenge these reviewers" to come forward and deal with us directly.These FAKE reviews will be flagged for inappropriate and misleading content and harassment."

My partners mom just went into ross place about 2 months ago and she loves it.....We looked at other properties but Ross place just felt like home to her, lots of activities and great food. We also looked at Berwick Shelbourne really nice as well but Ross Place was just closer to us. I hope this helps when looking for a retirement home.

My mom has been there for 3 yes and the staff is wonderful a the food is good too.Its not the best neighborhood ,alot of homeless walking around but I feel she is safe staying indoors.

Are these reviews about Ross Place or Fort Royal Pharmacy? We have dealt with this pharmacy for years and are very satisfied. Sounds like bogus reviews.

Tha best in the city. Great staff and happy residents.

I worked at Ross Place & John Alfred Manor from August 2001 until January 2008.I was employed in 2001 as a construction - demolition worker our work tore out the old Times Colonist news paper building the original owners and operators of the property. We transformed the old building into the retirement home it is now. The first phase John Alfred Manor completed in 2003 & the later Ross Place completed in 2006.I in January / February 2003 was working installing a pump in the contaminated sump in the bottom of the contaminated boiler room. After 5 hours working in the sump I was deathly ill went home eat aspirin's then went to bed. I woke up in the morning on the floor I had fallen out of bed during the night my bed sheets had been ripped up I had suffered some sort of SEIZURE.On October 28 at 1130 am I was working in the bottom of the boiler room that morning was called to the electrical room by the boss and again collapsed into a toxic induced tonic colonic grand mal SEIZURE again. The again in 2004 I was working in the boiler room & drilling into the concrete floor when the blow back air from the concrete hammer drill released toxic air form beneath the building I again collapsed & suffered an other violent toxic induced tonic colonic grand mal SEIZURE again.ROSS PLACE RETIREMENT RESIDENCE. HAS BEEN CONFIRMED CONTAMINATED BY THE CSR. TESTING HAS CONFIRMED LEVELS OFF PAH's ALL EXCEEDED THE CSR LAND USE CRITERIA OF 5000 (mg/kg)1-2 dibromethane levels exceeded the Residential land use by 10.2 if you live here you may well be putting yourself at risk of harm.Know the facts and don't become a victim of ignorance.

Enjoyed our short stay at Ross Place. A comfy suite, 3 good meals a day, a variety of activities, movies, entertainment..and a top notch management staff. Planning for future...Ross Place is at the top of our list.

There is a large turnover in administration staff as well as serving staff. When I asked the chef about the nutritional information of the meals, he couldn't provide it. If you are sick, you are charged $8 to have a tray of food delivered to your room. That will just encourage sick people to eat in the dining room and spread their germs -- not impressed!

Excellent staff Care to all the residents for assisted living clean modern affordable Senior living proud to have my mom here