The Source
126 Reviews
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday11 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
About the Business
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Contacts
Call Us
+12503901693
6631 Island Hwy N Unit 374, Nanaimo, BC V9T 4T7
Hours
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday11 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Andrea Ironside
12.10.2023
The Source
Had, bar none, THE BEST CUSTOMER SERVICE EVER!!!The manager, Chris, spent so much time with me on the phone trying to set up a google Chrome cast that I purchased from them and when that failed, he came by my place to set it up! He went above and beyond! I am so impressed with the service from The Source!
Bill Smith
11.10.2023
The Source
Not sure if we got someone new. They had little knowledge in about the store products and seemed more interested in getting rid of us so they could continue with their social agenda than helping us. I don't post review often, but this one bothered me as I have been a Radio Shack / Source customer for decades.I am sure I will simply get the generic posted message every one gets here We are sorry to hear about your experience. We appreciate you taking the time to give us feedback
Sara Srbu
29.09.2023
The Source
This place sells defective products and tells you to go somewhere else for repair. No manager around to talk to. Still have yet to use ear buds that were purchased that do not work. Awesome customer service
High Tide
25.09.2023
The Source
This store offers plenty of technology related items such as computers, cell phones, game consoles, and more. I stopped by here to pick up a gift card for google play and the service was quick and swift. The staff welcomed me very nicely into the store and out of the store. The mall this store is in is really good which made me think this store was good as well. I was right about that and I will definitely be coming back.
Les Girard
21.08.2023
The Source
If I could give more than 5 stars I would. Bought 2 chrome books fot my kids and 1 of them had a charging issue which the staff wareenteed. The staff was amazing from time of original purchase all the way through to exchanging the defective chromebook. Very professional and great customer service!!!
max kenny
04.08.2023
The Source
My wife bought me PS5 headphones almost a year ago. The covering on the side started to peel off. I contacted Sony with pictures asking if they would do anything. Got an email back saying because I didn't buy them directly from Sony they couldn't do anything. So I called The Source where my wife bought them from. They looked up the purchase, turns out my wife had paid an extra 10 bucks or something for some sort of extended warranty. They said bring them in and we'll give you a brand new pair, which they did. Boom! Customer service at its finest. I will definitely keep The Source and their extended warranty in mind next time I'm tech shopping!
Petur Roy
03.08.2023
The Source
So I've been to many sources in the past and this one stands out from the rest in a BIG way! One of the best ppl I've ever had the pleasure of meeting and dealing with is Anthony he is an amazing very knowledgeable person who has helped me and my wife a few times now with purchases and mainly really helped me with both my phones and contracts finding me the very best plan he could. Anthony took extra time with me to go out of his way to help me like no other. My five star rating is mainly because of Anthony thank you agian you are an amazing guy! Hope the source does something special for you you deserve it!
Chris Bauder
28.07.2023
The Source
A small gift was purchased before Christmas and much later it was found to be defective. They replaced the cord immediately
Jack Dinh
23.07.2023
The Source
Dylan was very helpful and got me hooked up on a new plan with Virgin. Great service!
Tom
19.07.2023
The Source
Bought Beat Headphones last night, will not go into pairing at all. Took back next day on my lunch, they weren't able to pair them either. Instead of helping me out told me to go to an Apple Store. Still haven't used the product after spending so much money. No Managers" around to approve an exchange. Needed earbuds for work. Do not recommend. This store took my money and told me to figure it out somewhere else with a defective product"
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6631 Island Hwy N Unit 374, Nanaimo, BC V9T 4T7
The Source