Telexperts - VoIP & IT Services

Great staff and good service

Good people to deal with.

Friendly and knowledgeable staff.

Rick gave us excellent help and made the experience of a shift to a new phone system as easy and pleasant as it could be. Friendly, helpful, responds quickly. Highly recommended. Ross Penner, Mennonite Disaster Service Canada.

Telexperts is great to work with, as long as everything goes their way, especially the billing. This company will not fix their own installer's mistakes. Majority of our calls/emails are ignored. In the rare moments when they respond, they bill us, even when working on their own mistakes. This is the culture of the company, from the top to the bottom. Under no circumstances will our company ever do business with Telexperts again. Bridge burned. My first experience with Telexperts was around 2008-2009 when a new system was installed for a marketing agency. The work was generally done correctly, and any issues were frequently taken care of as soon as we called. But you know what always completed flawlessly and immediately? The bill. And it was always rounded up. Under no circumstances would Telexperts round down, even when they came to complete some work that was less than satisfactory. Billing was highest priority. Any call in to the company began and ended with billing, regardless of whether anything was resolved successfully or not. My most recent experience was installing a new system, two or three years ago, the job wasn't completed satisfactorily, all the VLAN stuff was wrong, DHCP was turned off, and all requests to come fix it were disregarded. But the bills came without fail.

The team at Telexperts made adopting smart communication technology into our office a lot easier than expected. Moreover, they were here to install and train our team. Thank you Telexperts, your expertise and patience helped our team stay connected with each other and as well as our clients during the pandemic. Words cannot explain how important and grateful we are to have been introduced.

Phone System went down and next day Telexperts had us up and running with a new system and we are very happy with there service and staff is extremely friendly and knowledgeable ..

great company hard and experienced staff

Good

They are definitely, worth a call.