The Home Depot

I recently had a scheduled appointment with a Home Depot technician to inspect my water at 11 am. I cleared my schedule and eagerly awaited the technician's arrival, especially since I was promised a $20 gift card for the service. However, my experience turned out to be incredibly frustrating and disappointing. The technician failed to show up at the scheduled time, causing me to wait for over an hour. To compound the issue, I received a call more than an hour later, requesting to reschedule the appointment due to their delay. This lack of punctuality and communication is completely unacceptable, as I firmly believe I should have been notified well in advance of any delay or the need for a reschedule. Waiting for over an hour without any updates not only disrespected my time but also raises concerns about Home Depot's commitment to customer service. Moreover, the promised $20 gift card was never received, further adding to my disappointment. It's disheartening to witness Home Depot failing to fulfill their commitment.

I was completely disappointed with my recent online order from Home Depot Morningside Scarborough location. I purchased both a small and large deck box. Both were delivered damaged! The smaller one had a six inch hole in one of the corners. The larger unit looked like it was attacked by animals. It was put together with tape. I can't believe both the store and the delivery company would ship items to a customer in this manner. My rating is 0 ZERO!! Looks like Home Depot was only interested in making a sale.

My recent experience with the Home depot, Morningside was frustrating. I bought a gas stove with a microwave with range hood. Now, I can't live in my house due to smoke. The range hood has no capacity to pump out the air. In their advertisement, there's a provision of return within 60 days. But the customer service didn't allow me to return it. I contacted the LG company, their technician also couldn't fix it. But they are not ready to give a return note.

A big shout out to Mr. Arfee for an excellent customer service in the lumber 'cutting' section at 60 Grand Marshall Dr, Toronto, ON M1B 5N6. A humble, cheerful guy that will brighten up your day! Look for him if you are there!

Worst home depot I have been to. None of the staff seem to know what they are doing. None are very helpful. And good luck finding them they all seem to be on break every time I am there. Unfortunately this is the closest and most convenient location for driving distance, I have been to this home depot many many times over the years.Recently went to the store to buy an item that said 4 in stock. Get there don't have them, and can't even be bothered to update their inventory count days later, still says 4 in stock.Another common item in stock at most other stores (in the hundreds) zero stock at this location, made the mistake of not checking beforehand. Too often I have to check stock online at various stores and go to specific locations to buy items.

A big shout out to Amandeep, Sierra and Hamza who works at this location for the exceptional customer service I received yesterday night. You guys definitely made my experience with Home Depot very satisfying. Thank you so much guys.

Everytime I visit this location the associates have zero clue about the products that’s in the ilse they’re working in… management is never around and they all have their personal phones out and texting and making personal calls really horrible service I’m surprised this is apart of Home Depots policy to ignore customer service and be in their personal devices on working hours

No more a friendly place. I waited for 30 minutes for help. Multiple times, I requested paging, but no one showed up. I left and bought leaf blower from Amazon.

I waited 30 minutes for service in lumber and no one came. They were paged 3 times still no one came. I approached the cashier and voice my frustration and to my surprise she just smiled and said nothing. This is very poor service.