Industrial and Commercial Bank of China (Canada) Richmond Branch 中国工商银行（加拿大）列治文分行

Staff seem untrained, none of them is professional. Had better switch to another bank.

服务态度一点都不好，想问一些问题工作人员也没有耐心听完，一直打断我想要说的话。给人的感觉就很不尊重他人。就算海外银行跟国内银行是分开的两个系统，但这种服务态度在任何机构都是说不过去的。希望可以提高一下人员素质，最起码可以多一点耐心和尊重。这样沟通起来会轻松很多。

If you have work, you can never get to this bank during its working hours

always closed

Can I use China debit card to withdraw money( Canadian Dollar) at their ATM?

I love ICBC, their service is excellent, I opened an account in Guangzhou, and never regret. I was so satisfied with their service. keep on with the spirit..Unfortunate that was in China, here in Canada, specially in Richmond, they have a lot to improve and catch up.

I don’t even wanna give one star to this bank lol

You can't use their ATM when they're closed.

Industrial and Commercial Bank of China (Canada), formerly The Bank of East Asia (Canada), was founded in 1991; it was the Canadian unit of the Bank of East Asia Group(BEA) in Hong Kong. The bank operates five branches in Canada and offers retail bankingproducts catering to expatriate Hong Kong Chinese in Canada. The bank operated at Hong Kong Chinese themed malls or areas with large Hong Kong Chinese population. A 70% stake of the bank was sold by former parent Bank of East Asia in January 2010 to Industrial and Commercial Bank of China and on July 2 the bank changed its name to the current name.[1] BEA retains a 30% stake as BEA focuses business in Hong Kong. Signage at all Canadian branches were changed to reflect the new ownership. BEA Canada is the second Hong Kong based bank to pull its Canadian operations. Standard Chartered Bank (Hong Kong) sold its Canadian branches and operations to Bank of Montreal and Scotiabank respectively in the 1990s.

他们的Team leader 很不尊重人 ，高傲自大 横着一张冰棍脸， 尤其有个女的 打扮的无比妖艳，讲话无比粗鲁。总结一下， 远离。