Village Square Community Health Centre / Alberta Health Services

**PARENTS BEWARE**My daughter was brought here for her 6 month vaccine and she was OVER administered a dose of DTaP, causing an extreme reaction a week long, every day getting progressively worse, today she woke up covered in hives and bumps all over her body!TAKE YOUR BABIES TO PROFESSIONALS. NOT HERE.

Nice and clean location.Nurses are helpful. Appointments are recommended and don't be late for more then 10 minutes as most likely they will reschedule you.place is clean and have small paly area for kids.Customer service at front can be improved as some time all of the front desk staff is on phones and people are waiting.

My kid had an appt. today booked around two weeks ago. Today, they refused to vaccinate him because he had coxsackie virus over two weeks ago, kind of strange because when booking, I did mention it and it seemed of no concern. Anyway, they wanted him re-booked, but they were not able to re-book him due to inefficiency with their own system. On top of that, I had to deal with their bad mood. My best advice is to get your vaccine anywhere else.

Today i had my twin babies appointment for vaccination, the staff dont want to do their job, lazy, not very accomodative , rude staff, bc nurse has to go for lunch, force us to reschedule our appointment after two weeks, reason because we were little late. Try to avoid this location, you will meet Kiran at check in. AHS manahement needs to review this location and staff attitude toward clients

Trying to rebook my 2 mos. old appointment for vaccination but the receptionist lectured me of not booking it ahead of time. I said rebook. Too late to figure out what i am trying to imply. And talked too fast before she can pull up the file. Disappointed.

Very Rude staff.My son is teething, so I could bot say no to the question of snot, as my 18mth child chews and drools at the front desk.Yep I known that C thing is around it can be asymptomatic. My kid is teething.We cancelled our last appointment cause it wasn't just snot. Cough sneeze etc.So the nurse comes out to speak with me. I do not need a lecture at this point! Reschedule me and send me away.The nurse wound me up so much, by not providing me with information to reschedule. Instead I got a CoVid Lecture! She kept me there, wasted both our tine and upset a stressed mom. It is not needed midst a pandemic.I wil not be going back here wiith health concerns _ 0 compasion.

Been waiting for an hour...we came 30mins prior to our appointment but our appointment is 30mins behind they ate not aware who came first.. they see those people first who just came in..they didn't notice that the nurse we assigned to is not working that day. They need to be much careful on assigning their patient accordingly.

First visit. Receptionist was welcoming. Not crowded. Neat and hygienic environment.

Absolutly useless. This location is listed incorrectly on google (the pin was incorrectly placed in the other end of the community center). There is a mall right next to it. So you’ll find yourself wandering around looking for the location. I was 8 min late for my appointment and they turned me away. I had to wait for a MONTH to get the appointment. Now because of some lazy employee who set up the google my business page (ya you, the person reading this 5 years from now when you feel like getting around to checking this account) im out of luck. Not that the staff was at all helpful at working something out. They didn’t even consider fitting me in. Just willing to help booking me another appointment that would take another MONTH. What are my tax dollars going to?! Figure this out alberta health, its 2019.