Willowbrae Academy Timberlea

Very disappointed with this place( Do not recommended for your child!

The service is good, organized and clean. The owner is very nice and friendly person. She is always there to help and make you feel comfortable.

I've never seen daycare staff get so involved with the kids. My daughter LOVED going there. They had field trips, read books, had special events. I was always told what she did that day. I was so sad when she outgrew this place.

Our daughter was in this daycare for a year. We loved it. the instructors were nice and knew all the children. It was very clean and safe. the days were well planned with educational games and the meals were nutritious. I could not find a good daycare like this one.

I'd like to leave here my own personal review of this business.1. I could see my son, and other children left alone almost all the time. No attention or play time engagement was seen during my son's stay there. I could clearly see that the teachers were not engaged in activities with the children outside or inside during morning time. Instead they were just talking between each other. It’s not independence skill, it’s called “kids are left on themselves”.2. When I was inside the facility I heard conversation between the teachers. They spoke in Hindi in presence of their toddler group. My opinion - it’s not acceptable. They should instead teach the children English, new words, and build their communication skills.3. When my son (and another boy) was crying during his first 2 days, nobody tried to calm him down. He was left alone with his problem.4. The daycare has had a serious security issue. I (along with another man) could easily get in to the facility without verification of my fingerprint when nobody was in their office. Basically nobody from the stuff could see that we came inside. I wouldn’t say the daycare is secure enough to leave my child there. Anyone can get in there and do whatever they want.5. Interesting situation happened when I was in their office, chatting with the assistant, and I asked about their outside activities on that day. The day was rainy. Kids were not playing anything specific, or even with each other. They were just hanging out" here and there. Three teachers were just chatting with each other. It was happening during all the time I was in the office (about 20 minutes). When I asked the assistant why there is no activities or teachers engagement with the kids

Don’t recommend

I would not recommend this location. Teachers did not respect parents wishes and leave children in swing and high chairs for hours at a time. They did not seem engaged with the children at all.

I would recommend this daycare to anyone. We were so impressed with the cleanliness of the facility and the expertise of the staff. Our daughter learned and grew so much in her year here.

Paid deposit and registration fee in December to hold spot for daughter part time in August. Emailed to ask a question 2 months before start date and in their response was told that they now could not accommodate us and that we would have to find another day care.