Sunglass Hut

I had a terrible experience with sales associates JASMINE. Not even know how to help and assist customer. I am regular customer at sunglass hut usually buy 2,3 glasses every year. Never at this mush worst experience. I already bought the glasses because of her behaviour I had a drop them and ask for refund. She even dropped my glasses without even checking any scratches still want to sell.I also check the reviews for the store there are so many complaints about her I really don’t know why company is not doing something about it or taking any actions. I don't think as a loyal paying customer I should receive a service like that from the manager . Never had an issue with any of the associates before.Very unprofessional and rude.

I had a terrible experience with a sales associate called Jasmine on May 19th. She was not only unhelpful but even worse darn condescending, aggressive and disrespectful. I had purchased a pair of sunglasses from the Hudson's Bay in Mississauga that had to be delivered with a case. There was no case with the delivery and the branch in Mississauga ensured me that I could go to another branch to pick one up and the branch could contact them. She was so resistant to even contacting that branch and said that it would not come with a case. If it was not because of the other associate that mentioned to her that some models came with a case and that she had seen it in the Hudson Bay's store, she would refuse to provide the case. She actually ran ahead of me to the store to see the case but even then she was quite disrespectful. I have not seen or experienced any customer service that would make a simple situation into an intense argumentative incidence. It seems like that this lady has a history of poor attitude and judgement from the reviews so I have to conclude that the brand Sunglass Hut not only does not care about the paying customers but also condones condescending attitude towards customers.

The Store Manger Jasmine needs to check her attitude for real. Super rude. I'm surprised this company still keeps her to these days, given all the negative comments directing to her and her terrible customer service.

Wow Amazing services by Fatima Junaid n Leeza u guys won my heart .. U guys got Positive Attitude Customer Services I don't have words to express my feelings. I guess the manager she trained them so good . Thank You Again Guys. God bless U and Have a Positive Day with Positive Attitude. Stay blessed

Amazing experience of shopping Sunglasses at this store. Khusali was extremely helpful in recommending nice pair with UV Polarised protection. I strongly encourage everybody to purchase your glares from this store.

Sunglass hut has a huge collection of Sunglasses of brands starting from Versace, Gucci, Tory Burch, Armani Exchange, Vogue, Michael Kors, Rayban, Coach, Maui jim and many more. I bought one MK sunglass after trying out several pieces for $225. Only two customers are allowed inside the store at a time.

Jasmine was AMAZING! She picked out the perfect pair of sunglasses for me in the first 5 minutes of me being there today! 5 stars for great service and great sunglasses ❤️

We visited this store yesterday and the store manager was very rude we were going to purchase a $300 glasses and asked if this was all the new styles and she was rude saying this is not an outlet to go to an outlet this store only sells the newest styles. She didn't need to tell us to go to an outlet when we actually came to purchase a $300 glasses. Sunglasses hut just lost a loyal customer .

I visited at Scarborough store, It is amazing and have a variety of shades. The guy named Junaid is polite and very well know how to deal with customers, I like the service by him. Overall the store is cleaned and well maintained.