Lakeside Long Term Care Centre

Fabulous place! Staff are kind and considerate. My mother, who is 91, is very happy there.

My mother was here during her last few years. Excellent place. They provide a lot of daily activities for the seniors if they so chose. In the summer they have a beautiful courtyard which I believe the residents maintain. Staff were great as well.

Very clean and the staff were friendly

This is an Extendicare managed home and owned by UHN. My mother is currently there and has been for a year. I toured it 4 years ago and it was beautiful. Now, it is starting to fall apart and hasn't been maintained. Leaks and water damage in bathrooms.The regular staff on the floor are wonderful and try their best with what they are given. But management up until now has lacked any leadership. If it wasn't for the front line workers who work directly with the residents, the place would fall apart. Wifi hasn't worked properly for over 4 years I hear. The staff cannot do their work without it and often need to walk around the floor to find a hotspot just to document medical information. It has been brought up at every family meeting for the last year that I have attended and the home has still not upgraded it. That's ridiculous for this type of facility.This is just the tip of the iceberg. They need to get their act together.

Excellent care from thoughtful, kind staff. Spotlessly clean. Individualized activities on the dementia floor.