Eklund's Appliance & Mattress

Normally a long time customer of eklunds. Many kitchens and laundry rooms are filled with their appliances.Today's dealing with an owner, left me feeling disgusted and vile for walking into his store.He only pushed his preferences and availability onto me.When I wanted other options he told me to go to somewhere else and order what I want. So I did. Not only did he push a sale out there door, but most likely a repeat customer.Mind you the appliances I wanted are UPGRADES not a need today, so his get this or else mentality left him with less business and and sour taste in my mouth.Side note: a younger gal asked for his help lifting a box and he sidelined her and walked away, I feel so sorry for her being subjected to his will and demeaning owner privilage"."

Great guys. He showed up 20 minutes early and was very nice and vey professional. I highly recommend them and their service team.

I am so happy that I bought a freezer from here. They have me and my wife as customers for life.Frigidaire had a problem with their freezer that we had bought last year. This freezer stopped working a few months ago. However Eklunds made everything right. I would highly recommend them as they stand behind the products that they sell. Cal was an awesome guy. I know who my next appliance purchase will be with! Thanks Eklunds

They we're very helpful I couldn't be more satisfied

Great service as always, easy to work with. I've bought all of my appliances there.

All the sales people where busy with customers so the owner came out and showed us the dishwashersGreat customer serviceThank youAnd we purchased a dishwasher

PLEASE READ BEFORE DOING BUSINESS WOTH EKLUNDS:Horrible service and completely incompetent installation crew. The kids that showed up to hook up my new gas stove had absolutely no idea what they were doing. Trying to screw a male threaded fitting into a gas pipe with no internal threads. Said the hose didn’t fit my pipe so there was nothing they could do. They left the stove sitting in the middle of my kitchen floor. Also said that this was only the 2nd gas stove he’d ever installed and they had this problem before but the person who trained him fixed it because he “knew what he was doing.”So I drive 45 minutes to Home Depot and got the correct size hose from them in 5 minutes. Called the Eklunds store and spoke to Bruce- he was zero help and was nothing but arrogant in the phone. As I was trying to explain what happened, he interrupted me and said, “I told the owner we shouldn’t install gas stoves anymore.” I told him I didn’t care about what internal strife they were having regarding whether or not to continue installing gas stoves, I only cared what I paid them for and what they told me they would do. And might I add, they tacked on $150+ for delivery and installation plus $32 for the incorrect hose and fittings. Too bad for Eklunds, I guess they’re relying too much on their reputation of days past because the service I received absolutely sucked and the salesman BRUCE was a total jerk when I called the store. I will never do business with Eklunds again and will go out of my way to prevent my friends and clients from making the same mistake. Having incompetent staff and rude, cocky salespeople will be their demise. Do yourself a favor and buy your appliances from Home Depot, Lowe’s or anywhere else where the employees are courteous and knowledgeable.

Exceptionally helpful, courteous service from all employees - on phone, in store, at delivery. The very best retail experience!

My name is Ryan V.I’m giving Eklunds this rating because of the experience I had. I was given a price on a washer and dryer set and when I came in to actually purchase that set I was given another much higher price. I explained to the gentleman the detail of our previous interaction when the price was given.However I was made to believe as if I was confused mistaken or lying. That is far from the truth. I had done extensive research on the difference between the two products which they believed me confused with. I was excited to buy from Eklunds and help a small business compete with the big box stores. However I felt mistreated and my integrity questioned.

My dishwasher not working. Scheduled service. Richard was here less than 10 mins. Found defective part and said Part would be $150 plus $75 service charge. New Part arrived and was defective. We to them and bought new dishwasher $640 + $160 for installation and another $25 for elect. Box istall is to include all parts. Then they charged another $75 service to come.back.and take.dedective.parr.from.old appliancefor.elec t rical.box