Dr. Rick Wong Optometry Clinic

Very kind staff, I really appreciate everyone’s service! It was neat seeing photos of my eyes as well, I like how the doctor showed me and explained everything so well.

Dr Wong gave me a thorough explanation on why my right hand eye has a worse vision than my left eye after performing the check up.

The registration desk employees were efficient, personable, and professional. Dr Wong saw me at my appointment time and was very efficient, professional, and communicated his analysis and guidance very clearly. Overall a good visit.

Good! Did a thorough check up by the eye doctor.The front desk is also superb.Nice customer service!

We had a positive experience with Dr. Wong, however, the front desk staff bumped our family’s appointments (3) after a guy came in (after us) who got his appointment date wrong. We ended up having to wait an hour before getting seen. From what I have read, this is a common complaint of the front desk staff, who need to treat patients fairly. Please respect our time by honouring the appointment we made. It’s difficult to keep two young kids patient while waiting to be seen.

Dr. Wong was amazing. They way he treated and examined me in detail was awesome. He looked my eyes and took the time to explain me everything I had to know about my situation.I totally recommend him for your eyes exam.

not recommend it. the only thing they care about is $$ not patients. Dr.Wong pushed me to get glasses even though glasses won't make any differences in my vision.

Dr. Wong is a meticulous professional with an amicable demeanor, and his staff are obviously very happy to work at the clinic and work as a coordinated team. I will return to this Optometrist with confidence in the future, and recommend Dr. Wong and his clinic and staff without reservation.

We came back after visit quite a No. of years ago. We especially asked for Dr Rick Wong, the owner of this company, but he only stations here on Sat, and at City Central Mall at King George Hwy rest of the week. They charged $115 for full eye exam this time. More expensive than before, but fair enough, everything goes up especially after pandemic. Dr Wong did further testings on my husband after finding questions on his regular test results, and even refer him back to his previous eye specialist to do further checking with results to be given by him later. Staff are polite and organize customers nicely. But if they could really line them up according to their check in order, it’s better then. We came here 15 mins earlier before 3 other customers, and we were all scheduled for the same appt time, but me and my husband ended up be the last to be seen, we ended up waiting for 45 mins finally. My husband was not happy. But considering the rest of the service of this clinic, we are still happy about that. The line up thing I see it as the issue of the staff.