Dominion Motors

My bran new car was hit by someone while I was in a store. I had my car taken here and they did not do all the repairs to the car and what little they did they rushed though it. They filled a fender with body fill instead of putting a new one on (was told by another shop that it was body fill). When they put it back on the lines on the car was not lined up. There are still around 30 dints/ scratches on the hood that never got fixed. My lights are out of alignment. To top it all off my car now pulls to the right. I took the car back there and showed them everything. They told me “oh you have to wait till Joe comes back”. And at this time he had been off 2 weeks out of the 4 weeks my car was at Dominion motors. I will never take my car back to this place or buy another vehicle here. I was also told by them that their shop was rated number 1 in Northern Ontario, I looked it up and they are not even on the list.

Always prompt, professional, friendly service. Always willing to go the extra mile and answer any and all questions you may have. They will make and take the time to ensure you have a great experience.

Jeff was excellent to deal with. Very prompt in answering any questions/concerns I had regarding the purchase of my new vehicle. I am very satisfied with the vehicle I purchased through Jeff, and strongly recommend Jeff to anyone looking to purchase a GM product.Ed Bons

Dominion is not a certified Volt dealer but they came to our rescue when we broke down miles from home. They quickly diagnosed the problem and had us back on the road super fast.

I will update my rating when I get my vehicle back and I assess how it gets handled.. not impressed that my transmission is gone after only 130,000km.. I have always maintained my vehicle at dominions and have never driven my truck hard as I intended it to last.. and now that this has happened the customer service you first get when buying a vehicle has dropped tremendously. I am hearing many other horror stories of people leaving this dealership for this reason as I continue to share my experience so far with others.

Sales experience with their sales team was great. Absolutely no problems at all. Their service department, however, is problematic. They close at 5 pm, making it impossible to even get an oil change without taking an afternoon off of work. Furthermore, they stopped accepting vehicles to their quick lube bay before the posted close time. Extremely disappointing experience post purchase.

Great sales team to work with. Very accommodating staff. I was especially thankful and very appreciative for Spencer's help one Saturday morning. I was passing through TB and the service department was closed so Spencer in sales helped me boost the vehicle I was hauling so I could deliver it to another dealership. Thanks Spencer! You folks here at Dominion Motors are top notch!

Very frustrating. I bought a 2023 gmc terrain denali last October and the heated seats never come on with remote starter. I work in the early morning and was looking forward to warm seats in the mornings;when I brought it in for service and they said they work fine(after I had already warmed them on the trip over there), He kept insisting they were working but when I felt them I detected no warmth. He kept arguing that they worked...they do not!I WILL NEVER BUY A CAR THERE AGAIN.So after much ado about helping me and fixing the issue. It was explained to me that the seats heat up....but you just can't feel it.WHAT?!?!?

Stopped in for an oil change on our way thru from out of town on a recommendation from a friend, and were not disappointed. Was super quick and everyone was very friendly.Checked up on all my other little things while it was in there, knowing we were going back on the road and my truck was towing. Super appreciated, and everything was super quick! Thing weliked the most: didnt try and overcharge me like we’ve had happen before. Will absolutely use their shop again when passing through.

Service does good work but when I was told the price on replacing my rear brakes over the phone it was $210 less than when went to pay. I asked what was going on then was given a completely different number for price of parts plus labour and was left very confused and unhappy. Overall will not go back unless the work is covered under warranty