Getaway Travel

Tracy and Kim have always been great for booking our family vacations. Very knowledgable and have always provided us fantastic recommendations. My family's go-to travel agency for the past 10 years!

Tracy and Kim booked me an amazing trip to Puerto Plata this year with my girlfriend! They we're helpful from start to finish and made the overall experience very easy and hassle-free. From choosing the destination, to getting flights, they helped me every step of the way.Could not recommend them enough. I will use them again in all my future travel plans! :)

I've worked with Tracy and Kim for over 20 years organizing ski trips all over the world for myself as well as clients. They have always been helpful, knowledgeable and a great resource.I couldn't give them a higher recommendation from a professional and personal perspective!!

Getaway travel was fabulous. Tracy listened patiently while I listed all my requirements for a last minute holiday ( all inclusive, direct flight, leaving within the week etc) . Then she came up with 5 different options that matched my wish list. Just as she said, there was no extra cost involved by using their professional services, just an increase in our comfort at travelling. The weather was not that cooperative so next time ( & yes there will be a next time using Getaway's services) I will check the 2 week weather forcast before I push Yes let's go". Thank you Tracy for your attentative service.Dee Gibson of Uxbridge Ontario"

Tracy and Kim helped me book an amazing trip this past January.The two of them are super kind, helpful, and experienced. If you need travel agents, then look no further.Can’t wait to book another trip with Getaway Travel!

We had to attend a wedding in Cuba, we were referred to Tracy to book our flight and resort. Tracy seemed to be all over the place with her pricing and finalizing booking our day we paid just about $1200 for a week in Cuba. After arriving to the resort conversations were spoken of how much people paid, some paid $800 (booked online) and some $1200 (only who booked with Tracy). Things started to make sense as we booked 6 months ago and no receipt or no flight details were provided, only a week or two before departure. Make everyone thinks she banked our money and bought the cheapest flight and cheapest room. We were told that she will have everything organized to having a group of 30–40 in one or two buildings instead everyone was scattered in 14 different buildings. Yelling to each other through our balcony. Two days in, waterline was broken which left the resort with no running water, we called Tracy and hands were up in the air. No help at all. I’ve booked with flight center and other agency but this was way off the charts. I’m sure 40 others will be leaving their review to support this review.

I recently called Getaway Travel to book a vacation in Jamaica. Not knowing much about the area or the resorts - Kim was able to give me a great deal of information and found me the exact resort style I was looking for. She was very helpful with information regarding COVID - which tests we need, how/where to book them and even went the extra mile to inform us about coverage if we were to get COVID while in Jamaica. She was very friendly and professional to deal with - if in need of a travel agent, I strongly recommend giving Getaway Travel a call!

Tracy is unprofessional and NOT very helpful.I have an email in which both Tracy and Kim quoted me a price and I asked them to confirm that there were no other extra costs or hidden fees...the following was Tracy's response to me:I had asked the following question:2.  You quoted $1,233.66 is there any other charges we should be aware of or is this price it (all fees and tax included)?Tracy had replied:the price I have quoted is total including all tax and one piece of checked baggage per person...The day of our trip, we were told at the airport that our luggage was NOT included and we had to pay $75.00 per person to check in our luggage...I had to pay for my family of 4...a $300.00 unexpected cost I did not budget for, because my professional" travel agent assured me this was taken care of in the price she had quoted me.When I reached out to Tracy requesting that she offer assistance and a solution