Rouge Vape

Great staff. Lots of product choices. Good pricing.

Horrible experience at this store. I have spent over $700 here in the last month a half, and I went in one night right before they closed and spent $150 on disposables. One was completely dead out of the box (Ghost Max Grape Ice). I came back the next night to exchange it and buy a few more units, and they told me I have to come back the same day its sold. When I bought them minutes before they closed, did they expect me to open 5 boxes and smoke them in the store before I left?Obviously whoever runs the store is terrible at math, they made over $25 profit on me the night before, and now they have permanently lost a customer over a defective $25 unit. Also, they don't have any rewards program, please check other vape stores in Gat/Ott, many offer 1 free disposable of any kind for every 5 or 10 units you buy.

Super service !!!

Customer service is really good and a great selection ...plus the guy that served me was bilingual which is great for English folks living in Gatineau area. Thanks Rouge Vape.

Excellent service, friendly staff.

Far are the good old days of Rouge Vape, i bought my first vape there, i was satisfied every time i went there. Now that store today is a trainwreck. Rest in peace rouge vape, you used to be good.. if you don't mind, ill go online, cheaper, reliable, good service every time.

That's not true they ARENT the most expensive! They price match every competitors price,plus they have the most friendly, knowledgeable staff in the city and to even say the dog goes in the lab is false because they have no lab in the store. Théo is the store mascot that people come in to see without buying. It's sad people are jealous, it's the best store in town.

I really enjoyed my experience at this particular location, very clean and well organized. The sales staff is very knowledgable and explained all the pros and cons of each brand and model. I've recommended Rouge Vape to my friends and family. You can't go wrong and it's worth the trip from Ottawa to the Rue Staint René location. Who knew Snoop Dog has his own line of vapes!

The female manager is beyond rude. Absolutely no customer service skills. Understood english but when i brought up that the item wasn’t working, she played the “I don’t know english card”. Disgusting behavior by a store that routinely sells defective products and expects the customers to eat the loss. Dont shop here if you can avoid it