The Source

The team here at the source was very helpful and kind, especially Aaftab who was helping me out. He helped me switch from rogers to bell and save 50% on my bill! Highly recommend

The BEST service! Thank you for all your help Aaftab. My husband and I came in and received exceptional quality service. Service like this is super hard to find now a days. Aaftab was very knowledgeable and helpful. Thank you for your kindness, patience and helping us understand. Definitely recommend this location. Staff really knows their stuff and are committed to providing great service. Thank you so much again for everything ☺️

I am thrilled to write a glowing review for Aftab and Ronak, who went above and beyond to help you get the best deal on my iPhone. Their exceptional customer service, knowledge of products, and dedication to ensuring customer satisfaction truly set them apart.From the moment I first spoke to them, Aftab and Ronak took the time to understand my needs and preferences, and then went out of their way to find the best deal for me. They patiently explained the various options and features, making sure that you had all the information I needed to make an informed decision.Throughout the entire process, Aftab and Ronak were professional, courteous, and attentive. They promptly answered any questions or concerns I had, and made sure that I felt comfortable and confident in My purchase. Thanks.

Had great service from Akash and Parthav in Georgian Mall, Barrie. Helped us with many issues, including getting us new phones in the colours of our choice.

I was warmly greeted by Atash, the manager, and he and his team quickly resolved an issue I had with a device that was not even purchased there!They were very knowledgeable and eager to help unlike the retail outlet whom purportedly sells exclusively Apple.Top notch!

Customer service was knowledgeable and accommodating. They made everything understandable as I had to renew a contract and buy a new phone . I had no idea they could add a new device to your plan if you are with Bell and I Imagine other providers. Will be going back to this location to upgrade my husbands phone, great deals better than Bell itself.

It would be 0 if I couldI was there April and the sales guy (Jaime, I think) helped me with some.electronics. He also told me about the Samsung watch and the next sales date in May (17). I wasn't able to make it into the store to get it for 229 and online only showed 279. I called the store and got someone who I wasn't sure if he worked there or just answered a ringing phone. He was of no assistance and really confusing to understand. I went in today and got Akash. I showed him Amazon's regular price of 229 and showed him price matching and he said Amazon wasn't a normal retailer. Then told me to buy the watch and come back after the 23rd. I told him it's not fair for customers to have to revisit the same location to honor pricing, and policies on the corporate site. As well, I knew all the dates of the sale because I'm eager to buy it. He said buy it and we'll give you the difference in 3 weeks.I told him no as I will use the pricing and buy it at Best Buy for the sale price MINUS 10% and they lost a customer for life.Horrible service, kids behind the counter talking to themselves and their friends. The manager Atash is never there as well.Customer service (1-866#) said they could.honour Amazon and I could order it over the phone with no issues. I wouldn't give them a dollar of sales. This location is horrible

On Sunday, June 18, I went into the Georgian Mall to the Apple Jump store to confirm that my four year old iPad required a battery replacement. They quoted me $170 to replace the battery and I inquired as to the possibility of buying a new iPad with side button ninth generation - the quote was $449 when I was ready to proceed with the deal, turns out they did not have that iPad in stock. I change the colour backing of the same model and they didn’t have that one either. I said sorry can’t do business. I want the iPad today. I went over to The Source also located in the Georgian Mall and I was delightfully greeted by a lady named Porousha and I explained my predicament and was looking for a new iPad 9th Gen. - price was the same at $449 BUT I did not know that The Source which is owned by Bell Canada, offered a credit to plan on used iPads. We went over to their computer and keyed in my old iPad serial # and lo and behold - I was entitled to a credit of $120 towards the $449 purchase price and proceeded with the deal.Porousha went far beyond normal service as she guided me through the iCloud apps and data download which took an hour, - explained in clear language warranty plans and any general questions I had. Porousha were beyond Service elsewhere. I highly recommend this store and Porousha for all your cell phone and computer needs. Thank You Porousha and The Source Team!

Best customer service by the employees here at the source, I must say Porousha , Akash and Atash gave the best customer support!Keep up the good work guys .

Cam is fantastic, 100/100. He went above and beyond for me when I was trying to get a better cell phone plan and was so much more helpful than the bell agents! Thanks!