TD Canada Trust Branch and ATM

Raka do a great job! She is very friendly, warm, and professional, I am very satisfied by her service 。 Thanks again, Raka

This bank is a joke they never have enough tellers. 30 min wait in line on a Monday.. same issue for last 5 to 10 years . You guys make enough money to have more than 2 tellers open on a Monday and making people wait ridiculously for a teller. No business teller anymore also. Will.be switching banks soon.

Have an amazing experience with Advisor Usman Asim. As someone who is just started thinking about investing, Usman was very honest and shared his wealth of knowledge with exceptional customer service. I learned a lot today. Thank you, Usman!

Services not up to the mark . Had an issue with debit card and it has been two days and nobody returned my phone call . Visited the branch the teller was super rude . The bank needs to uptick the services or else it would lose business .,

Shockingly bad service. They block my card more times that I care to remember. On the phone for hours and then they cut me off. Need to make an appointment for the simplest of things. Don’t open on Sundays. One of the worst banks I’ve ever dealt with and I’ve had many accounts in different countries all over the world and TD is easily the worst. Stone Age in the technology department.

Shashi and also the Manager was super helpful, understanding and amazingly kind and took their time to explain the process of loan I was applying for. I am so glad I came to this location. Thanks for everything.

Emma and Mr. Kim have been super helpful to me.Unbelievable service and kind staffs.May have some back and forth but generally reliable banking.

I am pretty easy going but this is not the same bank when I opened my account 20 years ago. I have had too many issues over the years at this location. Different policies are implemented with no consistency. Staff is unhelpful, rude and incompetent. I agree with previous reviews, the hours change with no notice, you are expecting them to be open till 8pm as advertised and they closed at 5pm. One example, I had my wallet stolen right next to the bank and immediately rushed to the bank to cancel my bank card as I was concerned that someone could be using my debit card. I was told rudely I had to wait in the long line and they couldn't do anything till I got through the line. No customer service. I have held off writing this review many times to give TD another chance. Save yourself the misery and hassle and go to another branch.

I am a pretty easy going person, but I have had my patience truly tested at this branch on numerous occasions. I'm not sure if there is an unusually high number of individuals that appear to be in training, but the lack of efficiency and common sense has truly left me dumbfounded at times. The tellers have been very polite and apologetic but I feel management should be better supervising what is happening on the front line rather than sitting at a desk authorizing deposits"."

Although this is the worst branch in Edmonton and the Managers are not qualified to work at a McDonald’s, Amy Arent was very helpful and is the only decent one there. If you get service from anyone else, May god hep your soul.