Scotiabank

They have been my branch for years, since my teens even, but in spite of that they still wish to punish me for being the almost-victim of a bouncing check scam. Nothing ended up happening but the bank still thinks I deserve a reprimand. I was told all of this by management, too. I even did my due diligence ss best as I could-- they don't care. Not pleased with their arrogance. They are worth over half a trillion dollars and get away with far worse offenses than the rest of us yet get off Scot-free. To hell with this bank and their hostile attitude.

After waiting 30 minutes I was told they would put me thru to the right department and put on hold after waiting I had two more representatives tell me they would put me thru to the right representative at which time I exploded and told them I was not going on hold any more and hung up. Great way to run a business!!!

I was there yesterday for update my status And their staff lady i don’t know her name because she doesn’t have her name tag but she was skinny senior lady with boy cut told me its almost 5 and u are here to update your status she was so rude while still 20 min left to close bank. her expression were so bad towards me when i gave her my documents to update my information she took so long her co worker tried to help her she was like i can do when she can’t then their manager karen help her how to update that this bank need to trained their staff to do their job correctly rather than to be rude with customers and tell them what is customer service it was just 10 mins job she she told me u r late she was really racist.

Lady with short hair very rude and not looking to visit this branch any more I feel racism here from that lady this is my 2 nd time experience and she is not knowledgeable enough as well

Visiting from out of province and found staff cold and unpleasant. At least my transaction was completed.Do not recommend and glad I’ll never have to visit again.

Great service!They're so friendly!

I got statement stamped with date for other bank 3 months ago i thought i can go in this bank and ask for statement lady told me that i have to pay $15 for one month of bank statement. Like seriously, i went to RCB and they gave it to me in 5 min without charging a single $

I had a problem getting money from my Tangerine card and it is affiliated with them, after TWICE trying to get my money, the teller was kind enough to help but card still didn't work ,she brings me to assistant manager office who said I dont have time to help

This branch is always very busy with a line up. There is one knowledgeable and kind teller I always hope to get as she put a note in my file to use my chosen name instead of my legal one. This seemingly small act demonstrates customer respect and has made my banking experience 100x better!

The bank and atms are clean and new.Only good thing I can say about this branch.When your talked down to because you needed to cash a check from A insurance company you know there's issues with the employees.Edit: scotiabank customer for 10years.Will be canceling my accounts as this is meaningless according to the Manager.