McBain Camera

I just went in to get passport photos. The lady at the counter was friendly and efficient. There was a steady stream of customers but really no waiting. Photos were ready in only a few minutes.

I came here for my PR photo and the service was great.

If only I had read the reviews here for their passport photo services! I went to this store with my kids this evening. The lady who took the photos for us didn't show us the images before printing. Another lady gave us the photos after I paid. I checked the photos; my kids' photos were ok; unfortunately, mine wasn't good. I asked if I could retake it, and she said coolly No

Friendly staff, good food and clean store

This summer my dad gifted me the Nikon FE 35mm camera he purchased back in the late 1970's. Growing up I always remember him taking pictures using this camera and when he passed it on to me, it instantly became a treasured possession. Also, I began using it and fell in love with it just as he did all those years before. Then, after using it for a couple months, I jammed the film advance mechanism, and needless to say, I was devastated! I then stopped in to speak with the excellent staff at McBain, inquiring about a repair. They sent my Nikon in and two weeks later I was given the repair estimate, which was reasonable. Then a month later, my camera arrived back, and it was 100% worth the wait! When I used it, post repair, I was so thrilled with the smooth action of the mechanisms, not to mention the shiny brand new look of my Nikon, that I knew I had to share what a wonderful job the team at McBain did to help restore my beloved camera back into excellent condition. Thank you to Mr. Douglas Banks and the entire team at McBain Sherwood Park for the excellent work you do, and the warm welcome we receive each time we visit your store! Sincerely, Dean

I had 3 photos restored here. All three were 8x10 and two were black and white that they made coloured. I am extremely impressed with the work they did. They made the pictures more clearer and the colour was right on. I can’t say enough good things about them. The ladies working there were very professional and great to deal with. Kudos to McBain Camera Sherwood Park!

Went there today for a passport photo for my 5yr old kid. I approached a guy and he said just a sec and he went on with what he was doing which i don't mind. So we waited and one lady came and ask if we needed passport photo. And I said yes. She took my kid photo and she was showing my kid the outcome of the photo she took. Not to me. And then left. Without a word. So we waited. So I approached the same guy. I asked him are we suppose to wait or comeback bec the lady did not say a word. Like ??? Customer service was not good. Staff don't communicate well with customer. Or maybe just with me because I only needed passport photo which cost only $20+. Was not a good experience. Hopefully the pictures don't get rejected bec I don't wanna come back.

I have had the privilege of shopping here on two separate occasions. I find the customer service to be exceptional. Patricia helped me with the decision on a new lens. She was knowledgeable and efficient! She took the time to answer all my questions. I drive from Spruce Grove to this store for all my big purchase. I would highly recommend shopping here! Amazing staff!

I had two poor interactions with this store and now I will never return. I required new passport photos for both myself and my son so went to this store about a year ago. We got our photos taken by a lady who was not very friendly and she told us to come back in 10-15 minutes to pick them up. I returned about 15 minutes later and she was closing the gate and told me I was late and had to come back tomorrow to pick them up. She never gave me any word that she would be closing in 15 minutes and it was my first time returning to the mall since Covid so I was completely shocked. I returned the next morning, right at open to pick them up before my passport appointment later that afternoon. I went again right before Christmas to get a passport photo for my newborn and unfortunately got the same woman. When I said I needed a passport photo for my newborn it was like I was a complete inconvenience. I will not be returning.

Easiest money ever spent with no regrets! Thanks to Patricia Stables at McBain she helped my husband and I get exactly what we needed as this was our first camera and set up to purchase to have good quality equipment to start creating content and taking photos of our family! She helped explain in detail everything and put together an amazing set up for us ! Stand, mic’s, extra batteries, carrying case, memory cards and more !!! Without her patience and knowledge we wouldn’t have made such a large purchase so easily ! Thank you Patricia !