Shift Collab

Had an awesome experience with shift when I was recommended some practitioners to fit my exact needs. Had free calls with them to determine if they were right for me, and I really loved how transparent they were about pricing.Best independent mental health clinic I’ve come across so far compared to any school-based or GP recommended care.

I was asked to increase my rate 3 times in less than 12 months. I was also offered a temporary accommodation" rate but it was not extended to bookings already made when my last rate was no longer available. I was offered the chance to book with an alternative therapist at my preferred rate

I was matched with Hannah (who seems fabulous BTW!) despite me telling the “lead care coordinator” that I did not think she’s a good match as her specialties don’t seem to line up with what I needed. Hannah called me, we had a great phone call, and it concluded in Hannah telling me that she was not the therapist for me (shocking considering I knew this based off her bio).When I received a follow up email, the second care coordinator could not wrap her head around exactly what I was telling her, she was unable to repeat/summarize what I told her and instead tried to make up things I wasn’t telling her. This included me being asked to be removed from their mailing list.I would give it one star but Hannah really seemed awesome.EDIT: I reached out to Jennifer as requested and silence from them - so I suppose she isn't happy to support me"..."

I came here in distress, seeking care for mental health issues. If you have problems beyond perhaps the normal stressors of life than this place is not the place for you. I would not recommend this place to my worst enemy. Please be careful with these out of pocket mental health clinics, as they can do more harm than good. My therapist was inexperienced, unprepared, and unprofessional.*** Rebecca Herberman was my therapist - I forgot to mention this. Within the first 5 minutes of my second session she told me she could not be my therapist. I still was required to pay for a full session. It made me question her integrity as well as the practices integrity.

I thought it was great. I like the fact that you could come to as many events as you could and not feel pressured to come to all if you couldn't. I was able to experience a few things I hadn't experienced before as well as had some accountability to moving even if I couldn't make it to an event. It was great I loved it can't wait for the next one.

I was so anxious going into Covid quarantine and living with an auto immune disorder.I was so relieved I was able to talk with Andrika over the phone and stay in my safe little bubble at home.Amazing experience with Shift, from the front desk staff, to the therapist and the owner, I couldn’t praise them more.Thank you for being there to help me get through these difficult times and for making the process so easy.I appreciate that the company made sure to adjust how they ran business to accommodate their clients during these uncertain times.

I've used the service as have other people I know. Great service. They do their best to help people find a good match, which is so vital to the process. Great customer support.

Great service so far! I appreciate how thorough their matching process is. The care coordinator who connected with me was so kind, attentive and keen on finding my perfect fit! I look forward to starting my therapy journey

Attended one of their free workshops called How to Understand your story. Loved the warmth I received from all staff members. Jordan was a great facilitator and made us all feel right at home. He guided us through a book of thoughtful questions they created and provided. He was also open about his own story which allowed all of us participants to feel comfortable enough to share. Highly recommend checking out this place. Doing great work here. Thank you for the restorative experience, Jordan!