The Silver Stone Arts Co. Ltd

I receive quote from silver stone arts on Sept 10 for the drawing I submitted by email.On Sept 11 there was change in Vanity sink type and location. I sent updated drawing on Sept 11. Took physical measurents on Sept 21st. Installation date was Sept 25th.Silverstone drills holes based on old drawing , Their excuse is we DIDN'T receive email. I used the same email address and I sent them picture of email communication. Won't accept mistake. After 3 weeks vanity counter dropped 0.25 inch on one side. No silicone or claucking applied underneath the counter.Quick service but sloppy.

Checked three times during the week to make sure they weren't going to cancel last minute for a Friday install. They rescheduled last minute Friday for a Saturday install then canceled last minute and made us wait till Monday so they could reschedule till Wednesday. It's one island counter top. Can't wait to hear what the excuse will be when they cancel Wednesday... Thanks for nothing.