WIRELESSWAVE | Cell Phones & Mobile Plans

Had an amazing experience with Brylan (hope I'm spelling that right)! He walked my husband and I through the whole process and gave us a great deal. Seriously recommend this store. Really great staff.

Best service I've ever had! I tried to work with my mobility provider to fine a plan that worked for me and they wouldn't help at all. One visit to wireless wave and I bot only have the perfect plan but for under budget. Highly recommend!! Thank you guys for everything.

Daniel and Estevan(I think) helped me last week when my phone was stolen. They were very patient and kind answering all the questions that I had and exploring options. They also had excellent customer service with the others that frequented the store while I was there. Really appreciated that they took the time to acknowledge everyone who came in quickly and also manage expectations to let them know when they would receive help. Thank you!

Really unhappy about the service I recieved at the Chilliwack location from Daniel, I believe he is the manager. I was in there to get a new phone and specifically stated that I needed a phone with more storage as I needed to update my apps and allow room for more apps. I believe he took advantage of my lack of tech knowledge and he ended up signing me up for a plan with a phone with the exact same amount of storage. I had previously spoken to another young man who had been very helpful, but when I returned to the store to inquire about a phone with adequate storage, he unfortunately was no longer an employee at the store so I decided to purchase the phone without assistance from this store. I would not recommend this store as I feel the employees are untrustworthy. The phone was actually a downgrade to the phone I currently had which was not explained to us in any way.

Daniel was very knowledgeable and super helpful! He went above and beyond to get me the phone and plan that was the right fit for me.

Daniel the store manager was amazing! I was dealing with a horrible situation from a competitor company and Daniel was able to quickly come up with a solution and got me the new phone I wanted with a better deal then the competitor. Thank you Daniel you Made my day better!

I'm happy with the customer service we received. Way better service than the fido store.

Esteban and the team really went above and beyond to assist us with a tricky issue when we were having issues with the phone manufacturer. We truly appreciate it.

Great staff and amazing Black Friday sales. I had an experience of a lifetime here when their sales flowed over to Monday. I didn't expect to go home with two great phones and $500 worth of merchandise! I got a better plan and way better phones for myself and my teen. Thanks Wireless Wave! I'll be a recurring customer, for sure.

I had the pleasure of dealing with Daniel at this cottonwood mall location. Very detail oriented and was able to help me understand the different options and helped me find what works best for me. I highly recommend this location for all your cell phone needs and services.