Shepherd's Fashions

3 Star for the young lady Estelle at the cash who was very pleasant & helpful, after having dealt with a “senior” bilingual clerk who was rude and condescending - was it the jogging pants & running shoes that made us less valuable clients? She wasn’t helpful until I pushed for her to check the inventory in the back, which she found but Estelle had already ordered the piece online for me. Senior clerk had very little knowledge of what Shepherds had advertised, I had to prove it to her, she made me feel like I was lying! I’ve shopped at Shepherds before and there was always a problem!

I don't usually write reviews but after the amazing experiences I have had with Shepherd's Fashions I decided that I should! The customer service has been amazing! I discovered them during the Covid shutdown and the videos are so entertaining! I plan my Friday around Fashion Friday videos.When there was an error in my order Stephanie went over and above to correct it and ensure I felt like a valued customer! Keep up the great videos and work ladies! I hope to one day come to Ottawa to visit the store in person.

Fantastic shopping experience! I shopped at Shepherd's whenever I visited Ottawa for many years and always found wonderful clothing and accessories. But it is now my absolute favourite on-line store. The buying team does a great job; the video fashion shows are really fun and super-helpful about size, fit, drape - all those things you miss not being there in person. The philosophy is body-positive and non-judgemental. And the customer service on fulfillment, shipping, and (rare) returns is first-class. Thanks ladies - you have really cheered us up through the pandemic! (Oh - extra bonus - Shepherd's promotes Canadian design and manufacture as well as women designers and women-owned businesses. Love that!)

My favorite online store. Their fashion shows feature women of all sizes and shapes who provide excellent fashion, fit and styling tips. I live in the US so currently cannot visit in person, but truly enjoy their weekly live fashion shows on Wed. and their Fashion Fridays. I have been very satisfied with the quality, comfort and style of all fashions ordered. It is currently a flat $10 shipping rate to US, and the pricing is in Canadian dollars, so with the Canadian to US conversion rate all items are at a discounted price. Highly recommend-I finally know how to tie a scarf after watching one of their fashion shows.

I really enjoy Marlene and her staff. I think spending Saturday morning watching their videos is a great way to pass the time. I have ordered quite a number of items from Shepherd's after being inspired watching and listening to their tips and friendly banter. The items have all arrived quickly and lived up to my expectations. I am so glad you are online and have created such a friendly community via your store.

I absolutely love Shepherd’s! in addition to stocking beautiful, practical, great quality garments, Shepherd’s customer service is outstanding. Further, their fashion videos and tutorials offer great fashion advice. Shepherd’s models are of diverse size, body shape , fashion personality and age. The videos stress positivity and confidence. Always a great shopping experience, especially online for me as I do not live in Ottawa. All to love!

The Perfect Place To Shop!Imagine you had the opportunity to shop with your best friends, the friends who wait on you hand and foot! The friends who make suggestions on what to try and which to buy! The same friends who only have your best interests at heart! Well ladies if that sounds wonderful then visit Shepherds Fashions in the Trainyards, Ottawa, Canada! Every staff member is trained on style personality where once they know your personality type, after asking a few questions, they can suggest styles that make you feel like a million dollars. The staff have also been trained in knowing about body types and what styles hide what you want hidden and accentuate your assets! Yes ladies, this place is truly the one stop place to shop! I travel 6 hours to shop here and I feel so at home each and every time! Can’t make the trip to the shop...not a problem! They have a fabulous website and staff who will shop virtually with you! They’ll select articles of clothing, photographs the pieces and send the shots to you or they even do FaceTime if you book an appointment! They ship all over the world so no matter where you live you can have their fashions shipped to you!Did I mention they have live videos showcasing fashions, designers, and they even give away gift cards! I know, it sounds too good to be true! They aim to please so please aim your car or computer in their direction, you will not be disappointed!

I am leaving for Italy in a few weeks and wanted to get some new summer clothes! I had just been to a farm with my grandsons class so was dressed more for that than shopping but that should not matter.I experienced the worst customer service ever!! I was ignored even when I asked for help. I left feeling awful. luckily the ladies at Allegro were friendly, helpful and non judgmental and I left with 3 great outfits. Shame on you Shepherds. I won’t ever step in your store again.Making women feel good would sell a whole lot more clothes.

I was looking for and found a couple of cotton/linen dresses.While in the dressing room, I decided I needed a different size. I looked for a salesperson, but none was nearby. They were all standing around chatting.I think I was invisible! I left the store

Shepherd’s has become my new favourite shopping destination. Ever since discovering their fashion shows online, I have been hooked. The staff does a wonderful job of presenting their fashions on various body types and ages. I have ordered several things and been very pleased with the quality of the merchandise. I only wish I lived in Ottawa so I could visit in person!