Krevco Lifestyles Inc.

Our new hot tub is set up and running. We absolutely love it and only regret not buying it sooner. Our whole buying experience was great from start to finish. Thank you so much for going above and beyond to get us up and running. Best summer ever! And kind of can’t wait for winter now!

We purchased an above ground pool from Krevco in 2012 or 2013. From day 1, we had continuous problems with the pool, and were forever calling Krevco to request service for repair. Finally, after 5 years of still going through problem after problem, we decided to hire another company to come and fix our pool once and for all, so we could actually enjoy it, rather than constantly wondering what is wrong this time. We paid the other pool company over $3,000.00 to have the pool completely fixed, running excellently so we could finally sit back and enjoy it. I actually took Krevco to Small Claims Court to regain all of the extra money I had to pay over those 5 years, but Krevco came walking into court with a lawyer and about 4 other people, none of whom I had any contact with. The reps for Krevco actually straight out LIED about all of the incidents I brought up, and I ended up losing the case. DO NOT PURCHASE ANYTHING FROM KREVCO. It is a dishonest company and does not stand behind their products.

Gas fireplace stopped working during cold spell when we wanted extra heating. We got prompt service from Krevco. The two servicemen that came were great. They had prepared me for what the charges may amount to. We were very pleased they came prepared to solve the issue and had the parts with them. We are very happy to have our fireplace working again.

I would definitely recommend. The staff were very helpful when we picked up our pool. From the warehouse to the main store, everyone had an answer for my questions.We are three hours away from Winnipeg so any questions or concerns were done over the phone. They were always available and had all of the information/guidance I needed.

We went and bought pool furniture from Krevco and we had a lot off questions.we weren’t buying cheap stuff , so we wanted to know the quality and durability of it . The salesman was awesome.. made us feel like we’re the only ones in the store ! Tops in knowledge and patience!

We purchased a ts240 hot tub from Krevco, the service and support we received from Walter and Paulo, has been absolutely incredible and excellent. My wife and I researched for a year before we purchased a hot tub. The knowledge Walter showed and support from Paulo is incredible. I would highly recommend seeking out these two individuals if you are looking for a hot tub.Thank you

Awful company to deal with. I wish zero stars was an option. This is probably the first review I've ever written but if I can save one person the headache of dealing with Krevco then it was worth it. We purchased a gas fireplace from Krevco and paid for the install. It was all downhill from there. The install took months because the installers couldn't figure out what they did wrong, the sales team when contacted with anything were very unprofessional and even less helpful. Almost impossible to get a hold of anyone and when I would it would take a week for a response. Finally got the fireplace finished and now when it rains it someone comes in the fireplace and has ruined the brick set and inner parts. The bottom filled with water and fried main circuit board. When I contacted them about that I was told that's not an install or fireplace issue, sounds like I have a rain issue. Do not waste your money here. They will not waste a second of energy trying to help or make things right.The following is their mission statement. They should remove it. best service". Hands down the worst service I've ever had and worst experience dealing with almost any company.Our Message to you

We were having trouble with our hot tub, people we bought it from said would be at least a week before they could look at it. Called Krevco and they came out the following day and fixed the problem. Will definitely be using them when we purchase our next hot tub. Thanks Krevco!!

Just very disappointed in Krevco. At one time, we were so excited about being a SwimSpa owner. We invested over $30,000.00 in a MasterSpa Trainer 19 model approximately 10 years ago. If you are buying one, just make sure you screen in the bottom as you may have a mice problem. You know there is a problem with a company when you ask them if they would like to take back their product (for free) and try to resell it as a used model. I was in their recently to do just that and the person I spoke with said that the owner wasn’t in but would give him the message. Well, it’s been a few weeks and not even a call back to say that they weren’t even interested. Message received, loud and clear. I know others, based on their reviews, have had excellent experiences with them but I’m not one of them and glad that I no longer will have to deal with them. Again, this is just my interaction with them. If I had to do it all over again, knowing what I know, I wouldn’t spend the money and avoid them like the plague. Now here comes some witty or negative comment in response to my review.

Great experience with Krevco. Legendary outfit in Winnipeg, Everett in Sales was easy to work with, gave good advice and a quick turnaround for delivery. Had to get the tub serviced, technician showed up within 24 hours of the call.