TD Canada Trust Branch and ATM

Ashley helped me get set up with everything I needed! Thank you so much Ashley :)

Bank is closed on the weekends and doors to inside ATM locked to keep out the squatters. Second time now I have tried to deposit a cheque at the drive thru ATM only to have it rejected. Need to have a card scanner set up at the front door so we can at least access the ATM's inside on the weekends. Not impressed!

I opened an account last November on the premise and promise I’d receive a $300 sign up bonus; the TD representative explained the conditions and that it would take approximately 4 months to receive it; it never came, and I still continued to get charged $16.95 a month on an account I seldom used; try to get changes made? Good luck! So far they are refusing to credit my account the service fees (almost $200); and the games continue…

A few of the girls there are always really helpful. I do dread going into this location though, it smells of BO to the point my eyes water!I think some more ventilation and some free deodorant for employees would be really beneficial.Love the new layout!

I love TD banking. Pre covid TD was awesome. But now they got lazy and are milking covid hours and effort. Covid is dead. Let it die. Get back to being awesome.

Very bad service. We came in to do an RESP transaction for our daughter. We had 1 hour scheduled with a senior financial advisor of which 40 minutes were consumed by updating their system. When we wanted to ask questions, we were constantly interrupted by her, saying she needed to print something, make a phone call etc. In the end she said she had to leave and we just have to sign the papers. One important question was never answered, so we cancelled the whole thing. Bottom line, in a time frame of 20 minutes, she ignored our remarks and displeasure about this appointment at least 10 times. We know that, because I taped the conversation and listened to it afterwards.

Overall, pretty decent institution to bank with. However, one experience caused some angst. Web site and door sign stating hours indicate bank closes at 6pm. At 5pm, when I arrive, bank is closed. Excuse that's given, short staffed. My gripe. Inform people. And when it's mentioned every indication is 6pm, don't brush off your customers.Update: Your bank has now shifted it’s schedule. You are now open 0 hours on the weekend, and only 9 to 5 on weekdays. REALLY? And when do you propose, that people who work through the week will be able to access your facility? I will now have to take time off to speak to a teller or manager. My ‘quick trip’ to the bank will be reflected in lost wages. I am now contemplating a change in banking venue. There must be a bank that does not simply speak about caring for customers - but actually attempts to follow through. I will let you know when I find an adequate substitute - by closing my account.

Hard to deal with personal and buisness accounts at this bank. I would not recommend TD to my enemies. They did not deal with fraud appropriately and told me to wait for an appointment in 2 weeks to adjust my account, while I watch my money being drained. Will be changing my accounts to a more competent bank

Thank you to Quinn who went above and beyond and helped my husband today to check for brand new $5 bills when he went in. He personally checked the back for some new bills but even though he couldn't find any , my husband was very appreciative of his efforts and wanted to recognize him in some way .

Visited this branch to do some transactions and get some help with my account. There was a bit of a line behind a belligerent customer that was taking their unrelated frustrations out on a staff member. Despite this, the bank staff were impressively professional and respectful in dealing with this individual. I was helped by Kimberley who was very knowledge and solved all my problems with speed and efficiency I didn't know was possible. The experience exceeded my expectations.