McDonald's
4405 Reviews
$$$
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
About the Business
Restaurant Locator | McDonald's Canada |
Contacts
Call Us
+15198867370
362 King St N, Waterloo, ON N2J 2Z2
Hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Family-friendly
- Groups
- Fast service
- Beer
- Coffee
- Quick bite
- Breakfast
- High chairs
- Late-night food
- No-contact delivery
- Kids' menu
- Counter service
- Drive-through
Recommended Reviews
Kelly
22.10.2023
McDonald's
Always had super quick & friendly service here! Usually around 8/9pm not too busy. They gave generous amount for ice cream! Operated 24hr and has drive thru.
John Chau
03.10.2023
McDonald's
Today was the second time that I was given the wrong burger from this McDonald's going through the drive in. Ordered a big mac with no pickles but was given a big mac with no meat, extra pickles, lettuce and onions instead. Didn't realize this until after I got home and had to drive back and not one apology was given. Should double check your items before leaving this McDonald's.
Mohammad Nassouh
24.09.2023
McDonald's
Yesterday I went with my friend to this branch of McDonald's in Waterloo, we took some food and found blood on the cup of Pepsi, we went inside and the manager denied this and said this is probably a sauce, and she tried to give us a pie or a donut for free she was nice but the thing that happened is very disgusting and should not Repeat a second time.
Billy Dineen
18.09.2023
McDonald's
Pretty hard to screw up a big mac.. But they took that as a challenge..So much lettuce and sauce it was spilling everywhere.. Patty half out of the bun.. And the person taking the order was as rude and disrespectful as anything when paying with cash and giving chAnge so change back was to an even dollar.Your $15/hr is definitely not earned.
Kristen Stratford
31.08.2023
McDonald's
This location is improving daily! The new lead teams are so positive and really bring the McDonalds experience back as well as keep their employees positive!! It's clean and maintained with stock. The orders come quick and fresh with a smile. Thank you for making my littles smile today and giving us a great experience! :)
Sarah
24.07.2023
McDonald's
Had a lovely and sweet young lady named Jessica take my order tonight. She was super bubbly and just made my entire day. Made me laugh too which is always appreciated! :) You have a great worker in her and she really is an awesome person! I would be happy to deal with her anytime!!
Dean Hickey
23.07.2023
McDonald's
Breakfast drive thru was quick and the food was piping hot, which is always nice. Staff were outside cleaning the parking lot and grounds and the place looked well maintained. A nice visit and a convenient location.
Mav Zee
21.07.2023
McDonald's
I don't know what the training is for people checking orders before handing them to customers but they need a refresher...Last night I had to give my order three times at the drivethru. Then again at the first window, only to have my order be the wrong burger completely. 4 times I delivered my order. And they STILL got it wrong.Busy is not an excuse for poor service. If the staff cant handle the nature of the industry they should find another job.This morning, giving this location another chance.Order burrito combi with a side burrito. Easy enough right? Not hard to understand that as someone taking an order. The lady taking the order starts putting in a totally different sandwitch combo. I restate my order, she says sorry, we good. Drive to the window. Staff member tries to charge me for a completely different order. I mention it. They fix it, give me the debit machine with nothing on it for me to pay. Just the welcome screen. I try to get their attention and they are too busy with another customer to worry about the one right infront of their face. I understand this is fast food. But I'm not getting fast, or correct food.Fine, get it fixed, pay, off I go to the next window.Food window, get handed my drink and my bag, off I go. Get to work. 2 burritos.... That's it. So all this bs, repeating my order, again, out of three burritos and a hashbrown, I get 2 burritos. You're welcome for my extra money for the products I didn't get.Please put my extra funds to extra training for your staff. Back to back days.., they sure look like they need it.Shame McDonald's Columbia...Wish I was editing this with something positive. But yet again, congratulations McDonald's Columbia/King Street. You almost got a piece of lettuce on my two Mcchickens.I would think making this sandwitch would be day one training... Come on guys...Update: Nothing like giving a place another chance. My bad for doing so. Pop is 3/4 full and this is extra onions on a cheese burger.GG guys... Good to see this place still hasn't learned anyting.
Kranthi Chapidi
21.07.2023
McDonald's
I ordered McChicken meal for breakfast today with a single breakfast burrito and I didn't get the hashbrown that I ordered, I got the chicken, drink, and burrito, and no hashbrown when I reached work and opened it. And it's not even that busy to think they are busy and forgot to give me my hashbrown. It's just straight neglect!
David Lipovitch
20.07.2023
McDonald's
A McDonald's is not a place I would normally bother reviewing, but, I feel this one deserves it. I have been a regular frequenter of numerous Toronto McDonald's since they first opened in the 1970s. The one thing that you used to be able to say positively about Mickey Dee's was that there was consistent quality thanks to their high level of quality control. Ove the last few years that has disappeared in Toronto, and now food is usually lukewarm, poorly prepared, and orders are often wrong. Furthermore, service since the onset of the delivery services has become horrible in most McD's. Having moved to Waterloo in the Fall, I have become a fairly frequent customer at this branch and I am always stunned at the consistency of the food and service here. The people taking orders are always friendly and seem sincere. The food is always hot and fresh and looks the way it is supposed to and not like someone just threw it together. They have yet to screw up an order for me and I have never waited in the drive-thru, even when they are busy more than a few minutes. I have waited upwards of 45 minutes in Toronto drive-thrus. My breakfast this morning (a sausage McMuffin combo) was the best I have had in years. The hashbrowns were hot and crisp and not even remotely greasy. My McMuffin had an English muffin that was crisp, a sausage patty that was hot, and a properly cooked egg. The coffee at McD's has already become my goto coffee. Keep up the high standards.
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362 King St N, Waterloo, ON N2J 2Z2
McDonald's