Stutters Restorations

Great service

Great company! Great teamwork. Any issues were dealt with to total satisfaction.

Fast and thorough service. Great to work with took care of everything from the insurance to all the repairs in a very timely way

They failed to document everything they threw out, it's been a year and I'm still finding things that they threw out but never documented that I'm now on the hook for because the file has been closed. The guy running the job had no control of his crew, they came and went as they pleased with no notice. He would call me to ask if they could come this week when they were already at my house working. When they did a duct cleaning, they didn't even change the filter and there was still dust in my vents. (This was a full asbestos abatement). They threw out a porcelain toilet but not a dryer with vent holes that asbestos can get into. It seemed like there was no rhyme or reason for anything they did and I got no explanation or apology for anything. Multiple emails to the office yielded no response and getting the guy on the phone was a nightmare. The only way I got anywhere was to make the person working the insurance claim go after them for answers which isn't his job at all. Worst customer service I've ever experienced.

Recently on two occasions we've had to use the services of Stutters Restorations. Both times they were quick to respond and be onsite immediately. In a short period of time our issues were resolved with the help of their knowledge and equipment and we were assured there would be no residual damage. I would not hesitate to use them again.

Paul and Georgia are amazing! A great team of individuals who care about the work.Our youngest daughter flooded our bathroom and the crew came out, set up equipment, came back often and communicated the process. They were out in a few days like nothing had happened!

Don't know didn't go