Best Western Hotel Brossard

Very old hotel, the elevator is so out dated, had to hold the button all the time until to the second floor, if released, it would stop at the middle. Room was fine. Service was actually good. Served good breakfast.

The hotel is excellent for the price. Don't expect Hilton of Sheraton rooms or services, but it is an excellent economic choice. The rooms are clean. The beds are decent and sheets crisp. The pool is not that large, but the water is clear and towels are provided. There is a patio next to the pool. Included breakfast is good with the standard variety of eggs, bacon, hash browns, cereal, yogurt, fruits, etc. There is no waffle maker though. Free parking. About 20 minutes drive to/from downtown Montreal which doubles during rush hour. Lots of shops and restaurants within walking distance. Overall a relatively good hotel at a decent price and within proximity of Montreal.

What an absolute horrible place this is . I am a platinum member with best western hotel for years and made a booking at this location on the wrong date so I called to rectify my reservation and was told that my room would now cost $300 because it falls on a Saturday. I have spent thousands of dollars with this hotel brand and this is the thanks I get for being a loyal customer. I called the main reservation number on my card and was told that every hotel is independently own . So what’s the point of dealing with these people if you can’t get arbitration. Screw this place . I’ll stay at the Hilton.and by the way this hotel website claims the rooms at $166 per night ( not $300 ) this is total false advertising. The manager claims this is industry standard. That’s bull . I canceled my original reservation 2 weeks in advance. I have built my business with best western in Ontario because they are fair and always treated me with respect not extortion.

Had booked and reserved a room months in advance. Was informed later they gave away my room to someone else knowing it had been previously reserved (assuming to get more money). Tried placing me in a sister hotel which I verified was of a lesser value, not willing to compensate for the inconveniances nor the price difference. Untrustworthy staff and policies. Would not recommend booking.

Second stay at this hôtel in a few years. Extremely disappointing experience.My room was only cleaned for the first time after my third night at this property. Also, there was no shampoo when I arrived. Finally, the desk chair in my room was in terrible condition with the armrest broken/broken and in dire need of replacement. I mentioned all of this twice to the staff at the front desk and no one did anything. Nobody cared.In addition, the rooms are looking dated and could benefit from a facelift. Bathrooms are in good condition but very little space to store toiletries by the sink.I will never stay at this establishment again. Truly a disappointing and unpleasant experience. I cannot recommend the Hotel Brossard to anyone.

Best Western Brossard have completely ripped me off. I booked a hotel for next July, confirmed my reservation and received confirmation from both the hotel and Expedia. The original reservation was for approximately $175/night, and I booked 2 rooms for the F1 race weekend. About 5 hours after I booked it, I received an email saying my reservation was a mistake" and it was cancelled. I was told I needed to reconfirm my reservation and resubmit the request. However

An excellent hotel with services and restaurants very conveniently located. Appreciate the free parking and the hot breakfast offered the guests. I hope the pricing does not get out of hand as it has with many properties post Covid. This is an excellent choice for a hotel stay when coming to the greater Montreal area!

I’m here for a group tour and absolutely disappointed. First I have to remove coffee machine to make a space due to the wall electrical problem. Meaning no electrical outlet except only one to plug our 4 gadgets. It’s good there’s one also behind the bedside table and that I found only two available. Two it says also SMOKE FREE HOTEL well once I enter I smell CIGARETTE SMOKE means the door way out is NOT SEALED. THREE all of us complaining about steam inside the washroom means the exhaust fan is not working properly. The exhaust fan is running but steam from the shower is not moving out. Its time to sleep here’s the devastating part if you use the sheets up to your neck you can smell human smell we turn the sheets same smells means they don’t change the sheets for the coming guests. Rectifying all the four I mentioned everyone is happy and more comfortable staying in this hotel. I did this review for the sake of others coming to this BEST WESTERN BROUSSARD. REVIEWS makes your hotel achieve higher ratings thanks.

Clean rooms, great front desk service, nice selection for the breakfast, not enough seats for the number of patrons the hotel can receive, parking spots are limited to the number of rooms, if theres an a few oversize vehicles good luck getting a spot.

A conveniantly located motel-style hotel. Very clean and probably newly renovated. Fresh and modern decorations. Nice indoor pool. Great breakfast!