3zcom Informatique

Customer first! Excellent service.

I thank you for your very quick support and friendly behavior.

I went there to pick up a package because they have an UPS access point, the place was a little crowded but the clerk quickly helped me. Nice customer service. Thanks!

Excellent service, professional and courteous.

I have a very good experience from this place. Their employees are always ready to guide and help and are very experienced with printer devices.

Brought them a laptop so that they can change the battery. Came back later and at home noticed that the keyboard wasn't fully working. Back to the store, I were not unable to know when this would be fixed. They told me I was lucky if it was fixed at all! After a while, I got the laptop back. Later I noticed that trackpad buttons were not working and my HDD (got both SSD and HDD) was not there. I opened the laptop and noticed that the cable for the trackpad was broken and the HDD was not even plugged in. And the charged the big price for that... I do not recommend this store.

Very friendly, helpful, and the used computers they sell are great value. I will be buying all my computers here moving forward.I love that I can get a computer with warranty that is recycled/reused and participate in the circle economy without having to live tech free. Thank you!

They did consultation on phone. They were clear in their guidance and did not waste my time.

Nice stuff and good services and the guy was nice too

Barely competent guys with very little experience in Dell products. Brought them my Dell xps for a battery change 3 months ago, the battery was changed for a non-Dell compatible battery for 75$. My computer kept restarting for no apparent reason after that. I brought it back and after testing it they found nothing, but they reinstalled everything, including Windows that I had to pay for again (another 75$) as my own installation was expired. They problem kept reoccurring. A new non-Dell battery was ordered and installed at no cost. Restarting kept reoccurring, so I tried upgrading Dell bios and drivers to no avail. I finally ordered a new Dell Battery on my own and brought it to 3zcom for installation. I was charged another 20$ or so for installation and given nothing for the non-Dell battery installed at their suggestion. Everything works fine now. A generic battery although cheaper is not the solution. These guys had not idea....