Verdun Hospital

I have never really had a good experience with ER in Canada and didn't have high expectations when I walked in to Verdun hospital. But right from the start, the security, nurses, doctors and admin staff were very polite and courteous. They were also very efficient with their service. I was attended to very quickly and manage to have my tests completed.Thank you for your wonderful service :)

None of the walk-in clinics would see me same day, so had to come here. Obviously the wait was way too long because my condition was minor, but that’s expected from an ER. All the staff was very friendly and helpful, and the doctor who saw me was very attentive and got me the prescription I needed within like 10 minutes or seeing her.

Best hospital experience I’ve ever had ( ER) the doctor & nurse was incredible when I went. So nice & friendly at the same time. Receptionist too :) def recommend this hospital. Security guards too … honestly just great staff & fast service

Hands down the worst hospital in all of Montreal all. They do not respect pronouns and refuse to use chosen name. Even came in with papers stating my name change and they refused to do it. Waiting time is well over three hours. It's dirty and most dispenser are empty. Just the worst place ever. Do not waste your time coming here.

I took my wife on an emergency. After nurse check up and blood test, they made her wait 4 hours with heavy bleeding.After 4 hours, they asked her to go to the doctors room. She waitjng there for another 30 minutes.She couldn't bear the pain and we had to rush her to private hospital.Québec health care system needs to have a humane touch.I've lived in many countries, Montreal is the only place where a patient has to wait for over 4 hours in emergency.Why call it Emergency.

Heard from colleagues that this hospital is fast in ER, so I traveled all the way from west island to Verdun. And the travel is worth it!Can't believe it, I only spent 2 hours here for ear infection. They are incredibly fast!!Recommend this hospital for ER

Do not come. Worst experience ever. My appointment for blood and urine test was 7am and I had to be fasting. Arrived 10min before and had to wait in the corridor until they opened the door after 7. It doesn’t matter at what time your appointment ClicSanté was. You just have to take a number and wait. Finally I was at the counter at 7:25. The lady told me I have to make a hospital card somewhere else and I have to take another number when coming back. Learn from LaSalle hospital, any counter was able to make a hospital card or at least let people know where they should get a card when the make appointments on ClicSanté. Imagine you are pregnant, having morning sickness, cannot take your meds, low blood sugar and holding your pee for the urine test, and running around in this depressing hospital. I don’t know how their doctors are but I’m very disappointed at their administration.

The worst service I have ever encountered. I took my 6m old baby into emerg (as recommended by the lady from 911) because of an allergic reaction and he never let me finish answering any of his questions. He cut me off each time and then got mad and said I should be more specific ?Seriously? I would if he’d let me. He then proceeded to tell me that doctors will not want to see my baby, because she’s a baby. The rudest receptionist I have dealt with in my life.

It’s a hospital, long wait times are to be expected. It’s very clean and organized. Dr.’s will do right by you. My time in and out was 6 hours and I was kept in the loop the entire way. Could be more English informed/friendly in a post Bill 96 Québec

One of the best place to get evaluated health wise.Very courteous people and very thorough and trust worthy.Since I started visiting I don’t remember having a bad experience from the front desk customer service to triage and then to seeing the doctors.You don’t need to wait forever and every thing you say matters. You are seen as a human and not just a case to be solved.Thank you to all the beautiful and approachable nurses who are so courteous and caring as expected but not seen everywhere.Many thanks to the team that make the hospital a working progress