The Source

Terrible customer service I cannot wait till they go bankrupt again I tried to give this business money I asked these employees about headphones they just pointed to printer cartridges and were too busy talking amongst themselves management should fire them. And you wonder why people continue to shop on Amazon

Great service! The workers were welcoming and made sure I got everything I needed before leaving. The lady had also went above and beyond in ensuring I got the deal that the store offers when the system bugged, a service I’ve never received from any virgin customer service agent a few days ago!! Overall, I had a really good service I had to leave a review.

My experience at this store was the worst. Poor customer service from Ghassan. He was rude and being annoying to the poor lady working with him. While the young lady was very nice and helpful, Ghassan showed no respect or care for the customer. He didn’t help me with my problem, instead he tried to make it worse and stop the girl from helping me. Very dissatisfied with the customer service from Ghassan. However, the girl was very nice and tried helping me until the end. Props to her

5 star to alvi for assisting us. Good customer service , very polite and answered all our questions. Very good in communicating people. Addressed all my concerns and offered a great phone deal. I switched to virgin because he explained everything . Thanks to his service.

Great service. Specially Alvi" helpful guy. We can call him even after working hours too. They also help elderly and even young people by providing chair to sit if need. Just as some phones are not available at their store which disappoints customers."

The best employee goes by the name of Islam. He gave me a lot of options to choose from to better get the deal that I really want because I was upgrading my phone. And because of him I have my new Samsung S21+5g. For me it's the best deal that I got. Keep it up La Source.

Great service and great offer. Alvi gave me a very detailed information about the product and the offer.

I had a fantastic experience. I purchased an iPhone and signed up for a mobile service, and the store employee Ghassan was incredibly helpful throughout the entire process. He patiently answered all of my questions and made sure I was completely satisfied with my purchase before I left the store.I was impressed by the level of customer service I received and would highly recommend this store to anyone looking for electronics or mobile services. Ghassan went above and beyond to ensure that I had a positive experience, and I truly appreciate his kindness and expertise.Overall, I had a great experience at La Source" and would definitely return in the future. Thank you

The employee Hassan made my shopping experience at The Source a 5 star experience. Great customer service skills, he's a credit to the company.

I'd bought a Canon Pixma TS3420 printer from the La Source in the Cote-des-Neiges Plaza Mall that was an absolute dud ; after 4-5 months of incessant problems, I returned to the store in exasperation.As expected, the salesman informed me that the product warranty out-of-the-box was only 30 days ; however when I mentioned that my infrequent use had meant that it took some time to realize the printer's shortcomings were constant, he directed me to the store's manager Pascal.Pascal's approach towards me was the epitome of excellent customer service : after asking some questions about what the problems were, he too came to the conclusion that the printer was defective. When I told him I could go and get the printer's box/styrofoam etc., he generously offered to exchange the printer for another model etc.This kind of service has become increasingly rare, and this store deserves the highest rating I can give it for its sensitive approach to an issue for which no one was to blame. I was expecting the usual corporate regulations dead-end ; instead I was treated with respect, courtesy and sensitivity. I will return to this store whenever I need any electronic products.