HSBC Bank
38 Reviews
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday10 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
About the Business
HSBC Personal Banking | HSBC Canada | Enjoy a range of products and services with HSBC personal and online banking. Loans, mortgages, savings, investments and credit cards.
Contacts
Website
Call Us
+18883104722
5210 Kingsway, Burnaby, BC V5H 2G1
Hours
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday10 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Andrew Chan
20.10.2023
HSBC Bank
Very detailed service! I had oversea account in Hong Kong and forgot the password, I ask if they could help me. HSBC on Kingsway was kind enough to call Hong Kong head office for me and authenticate and got my user ID and password for me. I didn't even have an account with them yet. That is outstanding service! I open an account with them afterward!
Jiahao Chen
12.10.2023
HSBC Bank
Customer service is excellent. Opened savings account with help from Queenie Miao, super good experience.
Tom A
06.10.2023
HSBC Bank
I have mixed experience with HSBC and this branch specifically. Some of it is good, especially for simple things. Some of it is really painful. The reality is though that simple things these days are done over the Internet (which still has some to be desired in case of HSBC). More complicated things, in my experience, get entangled in additional unnecessary complexities, mistakes, frustration, and lack of knowledge or training.
P P
01.10.2023
HSBC Bank
Nice branch, not so busy as the others nearby. Staff are friendly.
Tiffany Yung
14.09.2023
HSBC Bank
My father isn't fluent in English, but the staff at HSBC were co-operative and had people that spoke in his language to help. All the staff helped him and he told me to write a review thanking them. The supervisor Holly helped him tremendously. Thanks, from the Yung family!!
Gillian symonds
14.08.2023
HSBC Bank
Thank you to the lady who helped me deposit a cheque 2 weeks ago. I had left my change purse behind and she kept it for me. I only discovered it was lost a few days ago.
X T
03.08.2023
HSBC Bank
Not really a problem with this particular branch. But I was never able to reach the branch over the phone. Ended up talking to HSBC call centre. They said they were to forward message to the branch for appointment setup. Waited for a week and nobody called. Emailed my Relationship Manager and the email got bounced back. HSBC has some sort of stupid policy that blocks email from clients. The whole HSBC system is simply ridicules, making things very inconvenient for clients!!!
Sammi Bedford
24.07.2023
HSBC Bank
Had a complex issue to resolve regarding my HSBC UK account. An advisor named Emily was very helpful and quickly dealt with my issue which involved a lot of steps and procedures. Thank you Emily for your wonderful customer service!
xu yipeng
24.07.2023
HSBC Bank
Worst bank experienceI do not know why a bank manage says that the people using ATM are not their customers after i got ticket, and when i want to open an account, he said why, and ask the reasons to stop me from doing that indirectly. when i wanna get a account, every other banks show their enthusiasm, HSBC real shows their special. will never have business with it, and will share the experience with my friends.
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5210 Kingsway, Burnaby, BC V5H 2G1
HSBC Bank