Lennox Liquor Store (Richmond)

Worst customer service ever. Little old man at the counter was accusing me of doing something I wasn't. I think he may have some mental issues. Threatened to call the police on me for something I wasn't doing. I had no issue whatsoever. I would have liked to show the Police that he was wasting their time. Will never go back. A very creepy, hostile environment. If I could rate it less than 1 star I would.

They always have some good deals on Russell Beer and overall their cold beer prices are pretty fair compared to similar places. I haven’t really shopped for wine but their bourbon selection is also well priced.

Really bad customer service. The little guy that works here has a ego problem.He freaked out because I was wearing a backpack, I reached and took my glasses out, he stormed over and accused me of stealing, let him look in my bag, nothing stolen! He said I look strange and suspicious. There is no sign in store stating no backpacks, if he is that worried about theft, put up a sign, no backpacks! Also, way over priced here.

I ride my bike most of the time and glad there was lots of bike racks there. I bought 6pack of Budweser Beers and to my surprise it's less expensive than the Government Liqure Store. So will be buying my beers from Lennox Liquor Store...Thank you...

Worse customer service I ever seen…will never come back lol

My recent visit to this store was an exceptional shopping experience that exceeded all of my expectations. From the moment I walked in, I was impressed by the well-organized and thoughtfully curated selection of products on offer.The store offers a wide range of items to suit all needs and preferences, and the quality of the products is outstanding. From clothing and accessories to home goods and gifts, everything is carefully selected and beautifully displayed.What truly set this store apart, however, was the level of customer service provided by the staff. From the moment I walked in, I was greeted with warm smiles and friendly greetings, and the staff went above and beyond to ensure that I found everything I was looking for.Overall, I highly recommend this store to anyone looking for an outstanding shopping experience. Whether you're shopping for yourself or looking for the perfect gift, this store is sure to have something that catches your eye. The ambiance is welcoming and relaxed, and the attention to detail is evident in every aspect of the store.Thank you to the team for a fantastic visit, and I can't wait to return soon to explore more of the store's offerings

That old man at the counter is sooooo rude! He did not prepare the Uber Eats order until I get there and I patiently waiting without saying a word! Been doing delivery for 7 years never got asked for ID for doing delivery for Liquor store since we are just delivery drivers and Uber never require us to provide ID at liquor store lolAll customers are watching your rude behaviour and how you get angry very easily when I told you I never require to show ID for doing delivery orders, your customers behind are shaking their head and laughing lol thank you for doing that I got extra $10 tips from your customer as I explained to them why it took so long in the store and they said they will never order from this store again hahahaha

Decent selection, including craft beer. Cannot offer comments on the prices.

Today, I went to this liquor store in a good mood and consumed some wine. I didn't know that you need to pay for the ice in this place, because you don't need to pay for it in other Liquor stores. Then I just asked the staff member, who had a very bad attitude and told me that you can buy it for free in other places. He really ruined my whole day. I'm not going back there.

The Best Liquor Store! They have so many choices, even some Chinese wines. The staff are friendly. The wine they introduced to me was very good! The prices of many wines are even cheaper than government liquor store!