Monte Carlo Inn - Airport Suites

Chose this hotel for an overnight stay not for from the airport. The staff is friendly and professional, the check-in and check out were very fast. The room was in great condition, very clean with everything necessary. Laundry and gym are also available, as well as the restaurant. The only negative point is the breakfast which was really poor. There were only toasts, cold boiled eggs, some cereals and coffee. I mean it would be nice to have some bacon or at least sausages, wouldn't it?

I chose this place as it has a in room jacuzzi which is great. But the hotel cleanliness is very bad. I had stayed here two times the first I was here I found a spider crawling right beside the bed I reported it to the front desk response was not great. Later I payed for late checkout and specifically mentioned not be disturb until the checkout time also left the note on the door too instead was disturbed by the cleaning staff 3 times which was totally unprofessional. I tried to speak with Manager to complain about this issue the calls always went to voicemails which were not returned even after leaving my information in the voicemail. But on a later date they refunded me for the late checkout charges so I came back for the second stay this time I found Bed bugs crawling from the floor on to my luggage. I immediately noticed the front desk about it in return the staff was arrogant and started accusing me in return which completely unethical and unprofessional. I don't recommend this place at all even though the prices are cheap compared to other hotel around the area. WOULD NOT RECOMMEND IT. IF you want to have nice vacation or business trip please avoid this place.

This place is a crakhead central. Not only did I wait an hour and a 1/2 for my room to be cleaned when it was cleaned it was not cleaned it stunk like s***. And cigarettes burn holes all over the place. The service was absolutely disgraceful. Whatever you do do not stay here find a different location or a different hotel altogether trust me!! DO NOT STAY HERE!

The good:-All the staff I interacted with were pleasant and professional, and helped resolve all my concerns-The rates are reasonable-Continental breakfast wasn't the best, but not the worst-Bath salts for the hot tub was a nice touchThe not so good-The sheets were worn down and had stains-Clumps of long hair in the drain for the hot tub (I have short hair so it wasn't mine)-There were ants on the washroom counter, the table, and tv stand. Granted, I had juice and water next to the bed but I shouldn't have to worry about ants, especially since I was only there for one night.Overall, it's an ok place with potential. Could use some work on cleanliness to really make this place a more viable option and competitive. I'd consider staying again.

Small, basic room with low lighting. Breakfast was horrible. No cutlery or plates when we arrived. Only about a dozen seats, food consisted of hard boiled eggs and toast. Received a knock at the door an hour before checkout asking if we were checking out. Would not recommend this hotel and would not go back.

Honestly, a terrible stay. Booked a king size bedroom, but, after check in, they were insisting to take a double bed room. After a long wait, I was relocated to ground floor with a king bedroom. The facility seems to be very old and not maintained well. Very gloomy lights, terrible bathroom fittings and furniture. Had to check out for other hotel, the next day, because of BED BUGS. Terrible breakfast and staffs in dinning. The staffs were not at all cordial and friendly, rather, they were pointing fingers to find your needs, instead of ushering. THEY NEED TO LEARN MORE TRAINING, rather finding them gossiping, instead of helping guests. I DO NOT RECOMMEND THIS HOTEL TO ANYONE.

Bed was comfy, room was clean, love bath outfitter style tile-less tub, free wifi no password needed, great car park visibility outside window, breakfast was includes. The few issues were a small visible crack on the toilet, breakfast could have been better with one hot offering, only one slow elevator, and more ppl should be at front desk at checkout especially if you just need your breakfast voucher.

Tv/cable didn't work, had to change rooms, and fought to change rooms.Front desk couldn't do anything have to wait for maintenance the next day! I was leaving at 6am for my flight!Got a room with no additional security lock & only had a key for it. Restaurant in hotel, was great food.