Bliss Valley Massage & Wellness

I was a return customer going to Bliss and the first time was wonderful no problems however this past time trying to book was a nightmare. After a miss communication trying to book which resulted in having to pay a no show fee and having our phones called over 10 times. I wanted to confirm my appointment was cancelled 100% for the following Wednesday when I wanted to originally book yet when I was called I was barely able to speak as I was being spoken over and explained the situation even though I had already heard it from my signifiant other , I was simply wanting to ensure the appointment was cancelled I understand they have a policy, I don’t have to agree with it but we paid the no show fee and I just wanted to cancel, not have the situation explained to me again and be spoken to rudely. She tried to tell me it was a mistake only on our part but when they called the first time my signifiant other was confused what had transpired so there was definitely a miss communication over all. The whole situation would have been fine if they had just answered my one question in the beginning rather than arguing with me.

One of the best massages I’ve had. Janet was amazing. She knows the muscles that need to be stretched and massaged and really did a phenomenal job. I would highly recommend!

Probably one of the best deep tissue massages I’ve experienced so far. Irene is a great specialist, managed to extend my back muscles in an interesting way that the pain in the upper back disappeared. Recommend it and will come here when we’re back in Banff

Went with five friends for the day and it is absolutely gorgeous. I can’t recommend enough. We thoroughly enjoyed all and had the most amazing massage and oxygeneo facial treatment which was almost like a sampler of all my favourite spa treatments. Front desk and all the RMT staff are very friendly and knowledgeable. We already booked our return trip and can’t wait!!

My husband and I came for a couples massage, he got a reflexology and I had a deep tissue. We both loved our massages. For my deep tissue massage, the pressure and technique was amazing to get all my knots out. I've been to a lot of massages and hands down this is one of the best I've had that got deep into the knots.The only small downside was that there isn't much sound proofing, so there could be some noise in the hall and from the floor above, but it's very minor.

My husband and I came here while we were on vacation in Banff. Karen and Jona were absolutely amazing! Their skills are fantastic! We had the best massages we have ever had! If I could rate them 10 stars I absolutely would!!Thanks so much.Steve & Laura

This was such a great place to visit. The staff are so lovely and welcoming and the atmosphere completely put me at ease. The massage was so good and was exactly what I needed - would highly recommend visiting if you can.

Best massage of my life by my RMT Karen! I told her my lower back and shoulders were tight from working out and she did an excellent job getting them loose and even got rid of a knot in my back that nobody has ever gotten rid of before! 5 stars! Front desk and staffs were accommodating and did a great job. Definitely coming back!

Had a cancellation at a different spa and they were able to fit me in with a Rmt with less than 30 min notice. I had Vinod for a 90 minute massage and he was wonderful. Great pressure, focused on my problem areas well and he was really friendly, polite and helpful. Would definitely recommend if you're looking for a great massage without all the bells and whistles of the big spas with pools.

This place is wonderful.Super friendly and accomodating hosts as well as GREAT massage therapists.Always super satisfied. They also do direct billing if you’re covered which makes the experience a lot easier and relax. They are now my favorite massage place in Banff! Nice loud relaxing music. Love y’all! - Francis