Dr. A. O. Ogunkeye Pediatrician

Our children have been patients" here for almost four years and have only seen the doctor three times for routine immunizations. It's nearly impossible to get in. Everytime we've called

As a new mum, my 4 week old son was referred to Dr Ogunkeye to examine a concern relating to his hip (possible dislocation). I missed 2 calls from the office, once in the morning and once at 8pm the same evening. In between this time, I tried over 8 times to reach the office with no success. I was not able to leave a message as they weren't accepting outgoing messages. At 8pm I recieved an extremely unprofessional, aggressive and rude voice-mail to say that reaching me was impossible" and they were sending back the referral and I should seek another provider. On Tuesday

Dr. Ogunkeye has been great whenever we have taken our daughter to see her. Very friendly, informative and makes our daughter feel comfortable. Her receptionist however is the most unprofessional/unfriendly person I've ever spoken to at a doctors office. It baffles me how she got and keeps her position there. You have to call so many times to get her to answer, right away puts you on hold and after waiting you just get disconnected or if she does pick up there is no formal greeting to let you know you've called the right place, just Hello?" in an annoyed tone. She makes you feel like you have truly inconvenienced her by calling."

Most of the time, we love this pediatrician. But I have mixed feelings lately. Receptionist there are absolutely uncontactable most of the time. Since covid, the doctor seems to be short with her visits and not explaining things as well as before. She seems to be rushed which is really contributing negatively to the care my daughter receives. To the extent, I am told to just go to a walk in clinic half of the time now.The answering service just hung up on me saying that the office is only going to be answering calls from 9:30 to noon now.The receptionist seems to never answer the phone which is very frustrating! They definitely need more than 1 staff running this office! I am so disappointed because I, like many parents, like to keep my children's care consistent with their own doctor. I feel defeated trying to keep up with their ever changing process and function of the office

Went to Dr Ogunkeye for the second time for my baby to get her vaccines, it was a rainy day and we were told to go back to the car to wait for our appointment because there is a family in the waiting area. (only for the second visit, not the same case for the first visit, that's why I was confused) I have asked for written policy and no written policies we're provided. We asked if there could be an exception because the weather and it is uncomfortable for the baby (2 month old) to be carried back and forth. No exception was made. The overall experience is average but the doctor is real good. Hopefully there could be some exceptions because of the weather to avoid potential risks.

Dr. Ogunkeye is an excellent Dr. She is compassionate, takes time to assess and listen carefully. We were lucky to have her as our children's doctor

She’s a great pediatrician. She always takes pride into her patients. She use to be my pediatrician then my sister. Now my older sister kids and has my son now. She’s great!

Dr ogunkeye is nice but the system and secretary is ridiculous. If the secretary calls out sick one day they have no one else to cover. It's the answering service. Not very helpful for patients that need faxes sent or personal info, or even to book an appointment! You get dinged for using clinics but can't get ahold of the dr to use them. Avoid just for this headache and never knowing if you'll get through to someone

I am incredibly grateful for Dr. O. She seems to be the only doctor in southern Ontario that was not only willing to listen to my concerns where my three year old is concerned, but also so graciously offered to take him on and follow him medically for a year after we met during an admission in August at the St Catharines General. My son has struggled with infection after infection for the last 18 months. Every doctor I've met in that time has brushed me off with viral" and he will get over it. More recently I phoned her office after my son had been very much fevered for 5 days and wasn't doing well. She immediately saw him in office

Extremely rude paediatrician who does not even look you in the eyes when she talks to you. Always late and rushing through appointments.She wasn’t nice to our baby either. Would not recommend her. Better off going to walk in clinic.Our healthcare system is a joke.